Travellers (from 12 years old) who do not hold an EU Digital Covid certificate must complete the FCS (Spanish Health Form) within 48 hours before departure. Wondering what documents you need for your destination? More information can be found. A lot could change in terms of travel in 4 weeks between amending it to us travelling. Many popular travel firms, including Jet2, Tui, easyjet and The refund credit is valid as soon as you receive it and is issued to you if your holiday will no longer be able to go ahead as planned due to . We therefore advise you to check your mailbox regularly. If the same flight is available on another day of departure, it's possible to book this flight at the price you originally paid, even if the price of the new flight is higher. For bookings made on or after April 6, 2020, consider the risk of the coronavirus (COVID-19) and its associated government measures. Always check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. Do you have a flight you booked with Kiwi.com that you want to cancel? With any airline booking, its vital to take out insurance. For some destinations, you dont need to take a test if you have been fully vaccinated for at least 14 days. If you change your booking, the premium will be deducted from the new travel price. Registered in England No: 2830117 ATOL No: 2524 . In this case, the normal cancellation conditions of TUI fly apply as well and you will not receive a voucher. Cancellations and refunds. You can use this residual voucher when you book your next flight. You can consult our corona conditions page to check whether this applies to your destination: https://www.tui.be/nl/corona-maatregelen-bestemmingen. Service on board has been adjusted so as to maximally limit contact. However, Tui offers continued Covid-specific flexibility for holidays departing on or before 31 October 2022. All guests travelling on holiday with TUI this year will automatically receive a supplementary holiday guarantee cover at no extra cost. Your travel agent can give you more information. If your file is cancelled free of charge, the premium will also be cancelled free of charge. Its possible that the country of your destination imposes the obligation on travellers to take a PRC test. Annual policies cannot be cancelled. You do not need to contact us. Did you book a room in an airport hotel upon arrival/departure through TUI, but your trip has been cancelled? No, you have to be fully vaccinated in order to travel to certain destinations without having to take a corona test. After all, the safety of all our customers and employees is our top priority. Please note this article is for flights booked with Expedia. Also take into account that it is obligatory to wear a face mask at some airports and that you are responsible for bringing your own face mask. The termination fee depends on how many days before the booking you inform TUI of your cancelation. TUI allows you to amend your booking and itinerary by using Manage My Booking in your TUI account. The insurance company will make a 75% refund of the cancellation costs. With thousands of flights being cancelled this summer, it's really important to book your flights with a flexible provider. Unfortunately, you cannot change the dates of your holiday, as this will be treated as a cancellation of your booking. For instance, if the Foreign, Commonwealth & Development Office (FCDO) suddenly advises against travel to your destination, an airline isnt required by law to cancel the flight or to offer you a refund. TUI allows both cancellations and changes. Have you booked a TUI holiday in the United Kingdom and want to cancel, change or transfer it to someone else? If it becomes necessary to cancel a prepaid or guaranteed reservation, you must cancel the reservation through our Site, contact our Call Center or the property directly by 6:00PM hotel time (4:00pm at some locations) on the arrival date and receive a cancellation number. Do you want to recover more from your cancelled holiday? Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. The EU Digital COVID certificate (EUDCC) is proof (in digital or paper format) that you have either: Been fully vaccinated at least 14 days before arrival; or. If you are medically exempt from wearing a face mask and have both of the above-mentioned documents, please report this to one of our TUI employees at the airport before your flight departs. Until that date, the existing rules for foreign travel will remain in force. It states that if you cant travel due to a lockdown travel ban or mandatory hotel quarantine, youll be entitled to a refund for flight(s), even if the flights arent cancelled. The advice can change so check regularly for updates. Important Note: Your deposit is non-refundable and TUI may not be able to refund added elements of your holiday. Virgin Holidays has become the latest travel firm to cancel holidays after new coronavirus lockdown restrictions were imposed. Will your flight take place but do you prefer not to travel right now? if you have to cancel your holiday because you or someone in your party contracts covid in the run-up to the trip, things can be . About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Ways to Pay Media Centre Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Holiday Weather Holiday Competitions How to Raise a Concern? Contact your travel agent or call +32 (0) 2 717 86 61 to take out this insurance. package holiday provider with a great flexible booking policy, Virgin Atlantics current flexible policy, Find out which insurance companies offer the most complete Covid cover, Holiday checklist: Your guide to hassle-free holidays in 2021, Everything you need to know about using the NHS app as a vaccine passport for travel, Strike dates March 2023: days to avoid booking holidays and what to do if you are travelling, Why it pays to go on an all-inclusive cruise, UK holidaymakers will need an e-visa to visit the EU from 2024, Online travel agent flight deals: why the price is almost always too good to be true. You will receive a refund within 2 weeks. Upload them online during the online check-in and you will immediately receive your boarding pass. Now you have to pay at least 45 (around 37.50) if you want to change your flights depending on the route and travel dates selected, plus any difference in fare. Please also check the relevant rules and regulations applicable in Belgium and abroad, imposed by the competent authorities. We do everything within our power to keep this information up to date, but we count on you to also seek information before your departure. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. All remaining COVID-19 restrictions will be removed for UK arrivals. All TUI fly bookings made before or on 31/08/2021 can change unlimited and free of charge up to 2 hours* before departure, to any other destination or other date that is available at the time of change. All TUI fly bookings made before or on 31/08/2021 can change unlimited and free of charge up to 2 hours* before departure, to any other destination or other date that is available at the time of change. In step 3 of your damage claim file, select other under reason for the cancellation and specify "coronavirus". You will not have to pay the difference. TUI allows you to amend your booking and itinerary by using Manage My Booking in your TUI account. Given the quick evolution of the international reaction to the outbreak of COVID-19, TUI fly cannot guarantee the accuracy of the information below and does not accept any liability for any errors or omissions. International travel this summer is looking uncertain (Image . Transfer your booking up to the date that the balance for . Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. The All risk Cancellation insurance provides coverage for unforeseen events. Given the quick evolution of the international reaction to the outbreak of COVID-19, TUI fly cannot guarantee the accuracy of the information below and does not accept any liability for any errors or omissions. You can also call the TUI fly Customer Service Center at +32 (0) 2 717 86 61. That depends on the measures that are applicable at the airport concerned. here are the cancellation policies for easyJet, TUI, Jet2 and Ryanair, in case changing Covid measures impact your travel. Een gedetailleerd overzicht van alle cookies die we gebruiken kan je raadplegen via Verklaring over cookies. If we need more details, we will contact you. Virgin Atlantics current flexible policy which applies to flights booked on or after 16 February 2022, for travel due to take place by 31 August 2022 allows you to change the date and destination of your ticket, or make one name change. You will receive a voucher to book a new TUI fly flight. . This way we will be able to travel together safely and without worries. Contact them by telephone at +32 800 400 79 or by e-mail reservation@sunnycars.be. How to change or cancel a flight with EasyJet, Ryanair and more: Airline policies and Covid rules compared EasyJet currently offer the most flexible cancellation policy out of the five major UK . This programme offers these small-scale entrepreneurs the funds and professional support they need to help recover after the COVID-19 pandemic. After these 270 days, the certificate can no longer be used to travel. Check the safety and health and safety requirements of the airport of departure and arrival and always follow the instructions. TUI fly does not accept any responsibility if the passenger is denied boarding on account of inadequate travel documents or non-compliance with certain travel formalities. If this sounds like the better option, read the last section below Can I sell my TUI holiday. But thats not always practical, especially if you already have accommodation for the trip. You can choose another TUI fly website here. Should something change in the flight you booked, you will be informed personally and in time. At some destinations, an exception is made and testing is not obligatory if you are fully vaccinated or have recovered from COVID-19. You dont need to contact us yourself. To change a name, passenger, or passenger type (you can correct a spelling error without paying a fee), To change accommodation, departure or destination airport, or to change a flight not operated by TUI Airways.