Not much help really. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Make sure the petals are level with each other and on a flat surface. Then plug your charger cable into both ends and leave it overnight. Save my name, email, and website in this browser for the next time I comment. E07 - Replace Motor or Motor Wheel Assembly. GOTRAX. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. We appreciate you customer service and willingness to do the right thing! This was fixed with the company sending a replacement tire. You can now turn your hoverboard back on.*. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. In the next video we will show the complete repair, reassembly and testing. Reddit and its partners use cookies and similar technologies to provide you with a better experience. GoTrax - GMAX Electric Scooter. Also if there is a critical mass here, we may be able to have the company fix their problems. This issue is new and is being looked at now.. Take care of your ride so it can take care of you. No. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Power on your scooter and take it for a test drive. I tried these fixes and the problem got solved. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. This may be caused by several factors, but luckily there are solutions to all of them. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. In this video we take a look inside a GoTrax G2 Scooter. Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest It's a 36V 6 Ah battery that offers higher performance. Cruise control automatically goes on every time when riding. This is the best method to factory reset GOTRAX GXL V2. Gotrax Apex Pro Commuting Electric Scooter - Black : Target I cant find anyone who sells them including the gotrax website, acisneros0873 - 0000007190 00000 n GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) First, plug in your charger and make sure that it works before continuing. When you plug your charger into the wall, the indicator light will turn green. Hold down the power button for 10 seconds. Gotrax GXL Scooter Battery Pack Replacement - iFixit Press question mark to learn the rest of the keyboard shortcuts. 0000008779 00000 n In either case, bring it back to wherever you bought it for further assistance and warranty coverage. The motor would sometimes "sputter" (not engage) when you push down the throttle. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. Gotrax GXL v2 problem : r/ElectricScooters - reddit Do you think most of the lower-priced scooters are having these problems? Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. Turn the key or power switch on and engage the throttle all of the way. When you plug your charger into the wall, the indicator light will turn green. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Using caution, grab the top of the battery and begin to lift it out of the tiller. We'll go through each electric scooter and the error codes that occur. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Of course, with any new or growing technology there are often hiccups along the way. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. - Easy fix. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. Try recharging the battery pack for 8 hours. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. If it's not been used for a while, it might need charging. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. These models of e-bike only feature an LED Display. If the wheel spins only when the battery charger is plugged into the scooter then the . Press J to jump to the feed. When the battery is fully charged it will change from red to green. Please Note, some electric scooters share error codes. Related: Mobility Scooter Battery Losing Power Uphill Fixed. Electric Scooters Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. This is an internal issue and the bike should be sent back for repair. Problem is from inside the tire assembly. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Gotrax Troubleshooting Archives - besteride.com Search General questions or product specific choose what you're looking for from our awesome drop down menu. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. This is one of the most common problems we hear about, so it's always worth checking first. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. 0000002873 00000 n . E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. Electric scooter throttle not working - How to fix it - Thescooterguide Only tools required are the 4mm Allen wrench and a set of pliers. Not much help really. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . Circuit breakers are usually on the outside of the scooter. Recommended rider age . Beeping can also indicate uneven pressure on the hoverboard sensors. Check the fuse or circuit breaker. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. You will see the LED lights start to flash. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. To determine whether either of these is true, unplug all of your devices from power and try charging them again. I've had mine for almost two weeks now, and have not experienced these issues. Set the line out of the way once disconnected. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. k 3TXK c"b0] 3:P $% My GoTrax (about 5 months old) started acting weird today. 0000006755 00000 n Can't get the scooter to start. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Power completely shuts off while riding. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Fix stuck GOTRAX GXL V2. A fully charged battery will have between 36 and 42 volts. Turn the key or power switch on and engage the throttle all of the way. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Scooter is in the dumpster. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Here is a link to find the manual for your Gotrax hoverboard. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. `f25Jz>`lf(< @%-vCN How To Fix Gotrax Scooter Not Charging - How To Finders Even if just pressing for a second - Kind of scary actually. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. 0000001330 00000 n Looking For The Best Lock For An Electric Scooter? Find your product below and click the link to be directed to the specific information for troubleshooting. New comments cannot be posted and votes cannot be cast. Further, the locking pin is completely . Resolved through warranty, in the mail. Front tire making a very loud noise. Front wheel cover scraping wheel - easy fix but annoying. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. So far I've got about 60 miles on it. I've had it for a full month now but never knew how to. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. All electric scooter have a fuse or a circuit breaker. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! If you can not grip the top with your fingers use a pair of pliers to assist you. How to do a hard reset on GOTRAX GXL V2? - HardReset.info *You may need to perform a recalibration up to three times to fix your issue. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Check which of them the problem is and get it fixed immediately. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Gotrax Hoverboard Troubleshooting - besteride.com Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. After fully charging, I prepared for the first ride with the new parts. You feel the scooter lose power and your inertia throws you forward. 20 MPH Max speed and durable 10 . If it is hard to install, stop and inspect the consoles pins under the head unit. :~f 12`L,@" I requested a refund. For further repair and troubleshooting help please visit our repair help area. The motor does make some noise when first accelerating but goes away. When it comes to hoverboards, the magic fix-all is called recalibration. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. 0000002509 00000 n We'll go through each electric scooter and the error codes that occur. Troubleshooting Your Ride - GOTRAX.com Gotrax recommends 3-4 hours for charging time. Find low everyday prices and buy online for delivery or in-store pick-up. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Test The Battery Pack On A Scooter That Runs. E5 - Replace controller / replace entire product. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. The odometer illumination was bright. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. When it comes to hoverboards, the magic fix-all is called recalibration. I was super encouraged as the handle bar looks a little different from the original version I received, better. I have updated my review from 1 star to 3, and will update again .