Download the Amazon Seller App (to help you answer customer messages during outside of office hours). Shortly after your metrics exceed their target, you will receive a phone call from an Account Health Team representative. A few days later, while I played Arena of Valor with my brother, I got another email: "Urgent: Your account is at risk of deactivation . This is the number, which will be used by . your account is at risk of deactivation late shipmentbest german restaurants in america. I always aim to follow Amazon policies and make sure I am working to improve customer services and prevent A-Z claims, negative feedbacks. 2. ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{margin-top:12px}._136QdRzXkGKNtSQ-h1fUru{display:-ms-flexbox;display:flex;margin:8px 0;width:100%}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center}.r51dfG6q3N-4exmkjHQg_,._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex}._2BnLYNBALzjH6p_ollJ-RF{margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._2nxyf8XcTi2UZsUInEAcPs._2nxyf8XcTi2UZsUInEAcPs{color:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor)} Deactivated By Uber Eats? - 12 Top Reasons & How To Reactivate For example, if you are having problems with non-receipt issues, you should: If you are having issues with Late Shipment Rate or Cancellations, you should: If you are having issues with products not being as described: When you proactively take some of above mentioned steps and actions, you can then suggest the Amazon representative to verify the accuracy of your statements by checking it for himself inside your Seller Account. Greater detail on the steps you have taken to prevent buyers receiving different items going forward. They will review the sellers account and sales history, as well as customer comments and any other relevant information. Aim to add high quality products to my Inventory. your account is at risk of deactivation late shipmentguinness irish stew slow cooker. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} Account risk of deactivation . Risk of Deactivation Gone. : r/AmazonSeller - reddit.com This meant that even if a seller enjoyed great sales of new popular products, any slow selling products from previous shipments which didnt sell well entirely filled their utilization allowance. Your POA also seems to state a lot of I will, whereas they want to see I have, if you read their guidance on the email they sent you it asks what you Have done, not what you Will do. ._1LHxa-yaHJwrPK8kuyv_Y4{width:100%}._1LHxa-yaHJwrPK8kuyv_Y4:hover ._31L3r0EWsU0weoMZvEJcUA{display:none}._1LHxa-yaHJwrPK8kuyv_Y4 ._31L3r0EWsU0weoMZvEJcUA,._1LHxa-yaHJwrPK8kuyv_Y4:hover ._11Zy7Yp4S1ZArNqhUQ0jZW{display:block}._1LHxa-yaHJwrPK8kuyv_Y4 ._11Zy7Yp4S1ZArNqhUQ0jZW{display:none} If a customer has a negative experience with a product, they may choose to take their business elsewhere. We received your submission but do not have enough information to reactivate your account at this time. All affected customers who let us know that they havent received their Orders have been fully refunded as quickly as possible. Press question mark to learn the rest of the keyboard shortcuts. January 21, 2022 your account is at risk of deactivation late shipmenttarget designer collaboration 2022. hamilton broadway workshop. We will consider this unforeseen event when we evaluate your accounts recent performance. I strongly recommend you that you explain the matter as honestly as possible, while avoiding blaming buyers, competitors or Amazon this never works and Amazon always rejects appeals like this. Chris McCabe, founder of eCommerceChris, explains his number one way to avoid . Click the Appeal button next to this message on the Performance Notifications page in Seller Central to submit the information at https://sellercentral.amazon.co.uk/performance/notifications?ref=ah_em_op. Aim to add tracking details in timely manner. Amazon continues its wave of Buyer Account closures, learn what is new! .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} Those are a small minority and often end up getting pursued by their shady anonymous rivals who will try to discredit them using all possible means, including illegal tactics. The suspensions are often a result of something as innocent as a single negative Seller Feedback or a Product Review, where Amazons automated bots detected a specific phrase. Amazon Flex Ratings: About Standing, Reliability, & Deactivations Amazon is mercilessly cracking down on dropshipping! Negative product reviews can damage a brands reputation. I suggest you add your response to each of these queries separately, do not combine your responses in one paragraph, follow the sequence religiously, all the best. This was all USPS but it dropped off and nothing happened. This may be one of the issues they arent happy with. Privacy Policy. We responded to all buyer messages in timely and professional manner and apologized for the inconvenience.I also reached out to all customers who left us negative feedback to resolve the issue to their full satisfaction. Initial message from Amazon was. Also, it remains necessary to be very well prepared, perfectly able to improvise and present your case in a confident, fluent English. Greater detail on the actions you have taken to resolve buyers receiving different items. your account is at risk of deactivation late shipmenthomelux mosaic tiles By In eberhardt reisen insolvenzverfahren Posted June 11, 2022 facts about aries woman Tried to contact customer services but unfortunately they are redirecting me to Appeal page again and again. As with everything, my recommendation for you is to wisely select products to restock into FBA following this increase as soon as possible, before they change the rules to make them stricter. Greater detail on the root causes of buyers receiving incomplete orders. The Kihikihi War Memorial Tower clock's $70,000 upgrade has hit a snag because council staff have been unable to deactivate the chimes at night. ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} Login. Once you successfully avoid a suspension, your Seller Account will remain Watchlisted by the Amazon Seller Performance all disbursements will remain on a rolling reserve for the next 30 days. Have your Seller-fulfilled offers been deactivated in error? Amazon then investigates the complaint. Over the past year, Amazon occasionally offered sellers quizzes and ticking of boxes, which reactivated their accounts or prevented account deactivation. Greater detail on the actions you have taken to resolve buyers receiving defective items. Our metrics have always stayed under Amazon threshold for everything. Doordash's deactivation policy is really about defining when you have failed to live up to your side of the agreement. ._3Z6MIaeww5ZxzFqWHAEUxa{margin-top:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._3EpRuHW1VpLFcj-lugsvP_{color:inherit}._3Z6MIaeww5ZxzFqWHAEUxa svg._31U86fGhtxsxdGmOUf3KOM{color:inherit;fill:inherit;padding-right:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._2mk9m3mkUAeEGtGQLNCVsJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;color:inherit} Amazons Order Defect Rate Policy can be found at https://sellercentral-europe.amazon.com/gp/help/200285170. Greater detail on the actions you have taken to resolve customer complaints of unresponsive or poor customer service. Doordash Deactivation Policy: Can you be fired (What can you do)? what was bolivar's . Following Amazon Seller Account deactivation, unless you are a talented essay-writer or a lawyer (or both) and fluent in English, you typically end up permanently suspended from selling on Amazon. ._1aTW4bdYQHgSZJe7BF2-XV{display:-ms-grid;display:grid;-ms-grid-columns:auto auto 42px;grid-template-columns:auto auto 42px;column-gap:12px}._3b9utyKN3e_kzVZ5ngPqAu,._21RLQh5PvUhC6vOKoFeHUP{font-size:16px;font-weight:500;line-height:20px}._21RLQh5PvUhC6vOKoFeHUP:before{content:"";margin-right:4px;color:#46d160}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{display:inline-block;word-break:break-word}._22W-auD0n8kTKDVe0vWuyK{font-weight:500}._22W-auD0n8kTKDVe0vWuyK,._244EzVTQLL3kMNnB03VmxK{font-size:12px;line-height:16px}._244EzVTQLL3kMNnB03VmxK{font-weight:400;color:var(--newCommunityTheme-metaText)}._2xkErp6B3LSS13jtzdNJzO{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-top:13px;margin-bottom:2px}._2xkErp6B3LSS13jtzdNJzO ._22W-auD0n8kTKDVe0vWuyK{font-size:12px;font-weight:400;line-height:16px;margin-right:4px;margin-left:4px;color:var(--newCommunityTheme-actionIcon)}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y{border-radius:4px;box-sizing:border-box;height:21px;width:21px}._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(2),._2xkErp6B3LSS13jtzdNJzO .je4sRPuSI6UPjZt_xGz8y:nth-child(3){margin-left:-9px} You can appeal any A-to-z claim, negative customer feedback, or service chargeback that you believe should not be counted in your order defect rate by visiting the following links: Appeal A-to-z Claims: https://sellercentral.amazon.co.uk/gp/help/G202041210 Request removal of seller feedback: https://sellercentral.amazon.co.uk/gp/help/20231 Appeal Chargeback Claims: https://sellercentral.amazon.co.uk/gp/help/G202145040 Additionally, please send a plan of action that explains: The root cause(s) of A-to-z claims, negative feedback and service chargebacks. My Amazon Seller Account was Deactivated - Tiny Marketing Lab Thank you for giving me an opportunity to appeal our seller accounts suspension for its Order Defect Rate exceeding the 1% target. Your Amazon seller account has been deactivated in accordance with section 3 of Amazons Business Solutions Agreement. Here are some of the most common violations: Being rude to customers. Set your Seller Account on Vacation Settings. We cover Seller Central, Vendor Central, FBA, FBM, and more. Account has been deactivated - Amazon Seller Forums Previously, sellers like this were impacted by the Restock Limits the most, especially in the Apparel Category. Drop shipping will never work (well) on Amazon. Negative product reviews can lead to increased customer returns. They left a negative feedback because of the delivery being late. Let's start by understanding. A Plan of Action is basically a carefully drafted legal document, which cannot be written using a persons ordinary language. saddleback tortoise vs domed tortoise / cat officers ranks in school / your account is at risk of deactivation late shipment. Over the past few days several customers reported issues regarding their orders. The user posts and comments of this sub are NOT the place to hype yourself or what you offer. Greater detail on the steps you have taken to prevent shipments being damaged, incomplete or lost due improper packaging going forward. They can decrease trust, reduce sales, damage a brands reputation, increase returns, and lead to the loss of customers. Thank you. Amazons policies are in place to protect their customers, and violating those regulations puts your business at danger. Greater detail on the steps you have taken to prevent complaints of unresponsive or poor customer service going forward. Enter valid tracking numbers into any unshipped orders. bill bixby funeral. This morning I woke up to this message on the seller hub. Violating The Shopper Policy. In such case, read the following detailed article: https://seller-union.com/what-to-do-when-your-amazon-seller-account-gets-placed-on-a-hold/. I'm not sure what happened because we ship daily but our late shipment 10 day is at 5.5% and our 30 day is at 1.2%, I have an alert on my account: Your account is at risk of deactivation. I submitted answers to these questions then the sent me below questions. It consists of two larger metrics: Reliability and delivery quality. Making physical advances on customers. Hopefully, this will be the end of sellers having to worry about their FBA storage allowance, instead of spending time focusing on growing their businesses. This can be costly for businesses, as they may need to absorb the cost of the return or exchange, as well as the cost of shipping. This way, thousands of established businesses are losing their livelihoods every day due to a very little fault of their own. Seller Appeal - "Your account is at risk of deactivation - Facebook By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Greater detail on the steps you have taken to prevent shipments being damaged, incomplete or lost due improper packaging going forward. Greater detail on the steps you have taken to prevent buyers from receiving incomplete orders going forward. your account is at risk of deactivation late shipment. I have reviewed your email and understand that your concern regarding account health, which is affected due to Late Late Shipment Rate. . Then, the Account Health Team representative will continue sounding very nice and friendly and will start questioning you whether you are aware of the defects and what kind of defects these were. If they dont trust a product, they are less likely to make a purchase. New seller at risk of deactivation : r/AmazonSeller - reddit Our forum weeds out scumbaggery and is here to sincerely help entrepreneurs succeed at selling on Amazon and using their services. But not sure what's going wrong, my appeal process is just re-iterating and asking similar set of questions. Additionally, please find assistance creating a plan of action at https://sellercentral.amazon.co.uk/gp/help/G201623610. Greater detail on the actions you have taken to resolve buyers receiving defective items. I've talked with them a few times before, and they are some of the best Amazon support people I've talked with. Make sure that your "Emergency Contact Phone Number" is filled. Please ship any open orders to avoid further impact to your account. And I addressed all the queries in detail and submitted. July 4, 2022 July 4, 2022. Here you can watch my older video, where I am providing tips regarding appealing Amazon Seller Account suspensions (dont be confused by the opening of the video, where I am enjoying a vacation its a part of the story): My name is Kristina Hajdukova, but I am known as Kika Angelic. I had a COVID outbreak in my 3PL which led to the . On 1.March 2023, Amazon removed the controversial Restock Limits, which were impacting the amount of units each Amazon Seller could send into FBA at any given time. If they find evidence of a policy infringement, theyll notify the seller and let them know why their account is being enforced and offer an option to submit a Plan of Action. In addition, they are looking into the specific policy violation that led to the suspension or deactivation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Is my account safe now? Driving while under the influence. . Anyone else getting this warning on their dashboard because of customers canceling FBM orders because of holiday/covid carrier delays. This process usually takes about 60 days but could take longer. I used to be the most prolific and reputable contributor on the Amazon Seller Forum until being removed and defamed. To see your standing in the Flex app, go to Menu > Activity Hub. But it's going to take probably 3 to 4 days to fall off the 10 day only because they've also screwed us on losing the buy box of our Trademarked item to a chinese seller. From now on, sellers will be offered a storage capacity allowance, meaning that the amount of units they can ship into FBA is now unlimited and instead, the cubic space occupied is important. That's what I did too! New comments cannot be posted and votes cannot be cast. But not sure whats going wrong, my appeal process is just re-iterating and asking similar set of questions. Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it! Greater detail on the root causes of buyers receiving defective items. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/ / Fees / Product codes / Brand concerns / Freight / Guides, courses, and tutorials. I still don't even know why the issue because we ship daily. The News .. in brief | Cambridge News The seller then has the opportunity to dispute the decision. your account is at risk of deactivation late shipment The main difference is that you will be able to avoid the stress connected to appealing and the whole matter will be resolved in a form of a friendly talk with an Amazon representative. This is the number, which will be used by the Account Health Team representative to contact you. Your order defect rate exceeded the target of 1%. Home wwe 2k20 moveset your account is at risk of deactivation late shipment. I understand that Amazon takes failures to comply with their requirements very seriously and I should and I would like to share with you our Plan of Action on which we explain what I have done to resolve the issue and what I will do to prevent similar complaints/issues in future. The perfect solution is subscribing to my OnlyFans page on this link, where you will be able to immediately pull up dozens of Plan of Action examples depending on your specific suspension reason and help yourself during the phone call with an Account Health Team representative. Greater detail on the root causes of buyers receiving items with different condition than described. This was the initial message from Amazon. your account is at risk of deactivation late shipmentemory hospital patient information phone number Which is at least 50 orders from that listing a day. Youre essentially saying your solution is to use FBA, except you may also continue to do FBM. When you see these things going on, use the report system to let mods and site admin know about it. They can say all they like that Amazon allow dropshipping but it simply do not fit the Amazon customer centric mindset. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sorry Little_shop dunno what I did there but I seem to have quoted you and not the OP. Greater detail on the root causes of customer complaints of unresponsive or poor customer service. I have an alert on my account: Your account is at risk of deactivation. Thank you in advance. Honestly sounding appeals are commonly referred to by insiders as walls of text and known to be rejected by the company at first sight. your account is at risk of deactivation late shipment Greater detail on the steps you have taken to prevent buyers receiving items with different condition than described going forward. Copyright 2022 Seller Union by Kika Angelic Inc. Lost your password? Negative product reviews can decrease the trust that customers have in a product or an entire brand. As the name suggests, At Risk places you at risk of deactivation. What happens if I do not send the requested information? . I got it below 4% now which is the target. Will continuously review my action plan to meet Amazon policy changes so that I can make sure I am working complying with Amazon policies. Do not promote, hype yourself, or ask anyone here to PM / DM / contact you, FAQ topic posts - Beginner help / Arbitrage or Walmart / Suspended account._3K2ydhts9_ES4s9UpcXqBi{display:block;padding:0 16px;width:100%} | A successful occupancy as a seller imbibes multiple dimensions, which can be baffling for many. sophie hermann sister; best bridge camera for sports photography; dwight howard draft class; list of naacp presidents; Junio 4, 2022. your account is at risk of deactivation late shipment I am a bot, and this action was performed automatically. your account is at risk of deactivation late shipment Blog Post Title February 26, 2018. How to appeal an Amazon seller suspension - Deliverr 1996 sprint bass boat parts; Tags . Greater detail on the steps you have taken to prevent buyers receiving different items going forward. So make you don't react to seller support unless it is really essential. However, to my disappointment, all of the rival Amazon experts who harassed me through the forum immediately restarted their business of pocketing thousands of dollars a day through the forum as soon as my free assistance was no longer available. your account is at risk of deactivation late shipment What you have posted is their response to your POA and it looks as though your POA may have contained answers to questions that hadnt been asked, To get advice on here, post the first message and your reply (POA) to it, if possible as separate posts to make them easier to read. For more information, please see our Please be informed that you are required to confirm the shipment right after shipping the product or else late shipment rate will be affected. Do not click links to sites people offer for their own services / apps / videos / etc. Press J to jump to the feed. Greater detail on the root causes of buyers not receiving orders or late receipt of orders. Please, spread the word about /r/AmazonSeller. your account is at risk of deactivation late shipment You . Right now I'm just hoping I can continue getting sales so decrease it. Make sure you present all of the information in the best light possible, and be prepared to demonstrate your commitment to following the rules in the future. Review your metrics and memorize what kind of defects you received whether all of them were related to non-receipt issues or some were complaining about items being not as described and how many of such defects were received. personal and professional synonyms; jumaane williams net worth; chimney hill, virginia beach. However, keep in mind that your appeal still has to be very good and include all of the standard steps and actions, just like a written Plan of Action. Your appeal doesnt really say anything. Amazon also broke things down by complaint category for you, as they have in the past. It's definitely only a one time issue. zelle unable to process payment; police psych test interview; harry styles astrology predictions; former wink news anchors; . your account is at risk of deactivation late shipment; joan blackman parents trananhduy9870@gmail.com average cost of incarceration per inmate 2020 texas 0919405830; north wales police helicopter activities 0. . Product quality and standards Answered all these and got below message from Amazon Shipt Shopper Deactivation: 7 Reasons Why (& What To Do Next) Greater detail on the actions you have taken to resolve buyers not receiving orders or late receipt of orders. Remove ASINs with complaints from your inventory. He will ask you to explain the reason for exceeding Amazons performance metric targets, then invite you to describe the actions which you took to address the matter and lastly, you will need to tell him how you will prevent this from happening again. If we do not receive the requested information, your Seller-fulfilled offers will remain deactivated. Greater detail on the steps you have taken to prevent buyers from receiving incomplete orders going forward. If it is reviewed by a seller support rep then there is chance of getting it deactivated. Also, when Amazon ask for greater detail, they mean better detail, not more. Aim to list authorised products only and avoid duplicate listings.