Thank you so much Diana and the Jorvik team! I eventually gave up and contacted Customer Services. At no time did I feel under any pressure to make a purchase. It has a mechanical rather than hydraulic brake system, and it is the most heavy duty trike we reviewed too, so not so easy to lift and move. We are fortunate to have a safe place to practice in the garden and its going well. Thank you for taking the time to offer feed back on our service. Let's start by saying that the tricycle is fully satisfactory, excellent attention to detail, excellent overall quality, and the company is a very serious company. My only frustration was not being able to talk to someone on the phone about things initially, but once Diana was on the case all was resolved. Hi Barbara,Thankyou for the feedback and happy now everything was resolved. 2023 Trustpilot, Inc. All rights reserved. I really appreciated that. Thank you. JavaScript seems to be disabled in your browser. 2023 Trustpilot A/S. After a few days of operation and a couple of transports in a car, two or three small problems occurred relating to slightly imperfect bushings and fixings in their tightening. Ride further for longer and improve your fitness at a pace that suits you, without fear of losing your balance. 0 0 Less than a minute. It does have a convenient and generously sized rear storage compartment too. I can't even give them away and as soon as I had problems I couldn't get anyone on the phone. Having corresponded with Diana a few times we visited the showroom yesterday to checkout the folding JMT9 and could not be more satisfied with the welcome. happy new year to you. Thank you. In the first place, a small steering lock would be very useful, for example during the day when you leave the vehicle for a few minutes outside a shop. Sincere thanks for all your help. Posted on . Read 1 more review about Jorvik Tricycles Ltd. Hi, Claire. I have had MS for 27 years but in the last 9 years, walking has become increasingly difficult. cze 23, 2022 | how has the catholic church influenced mexican culture | how has the catholic church influenced mexican culture For that I cannot give more the 1*,I would give 0 if I could! This allows the user to travel around more quickly without overexertion, and it manoeuvres well into smaller spaces. Thank you Louise, so happy we got you all sorted and the great news is your Trike is on its way ! It is not designed to carry as much weight as some of the other models either. We live in mountainous north Wales, 800ft up the hill! Jorvik sent replacements so that is okay. Companies can ask for reviews via automatic invitations. Just received delivery of my wife's JET-E2-20-Purple Jorvik tricycle, which we had a local bike shop assemble for us. how to read tecumseh compressor serial numbers, . 12898118. For the best experience on our site, be sure to turn on Javascript in your browser. I just couldnt stop grinning! You would, of course, need to get them used to being in the back and ensure they are suitably secured. If you would like to speak to me again for me to explain any of the above I would be more than happy to do so and we can arrange a time for me to call you. Thank you, and we do appreciate you kind comments and continued business. We are delighted with the trike and have just been out for a trial run My wife has balance problems and this machine suites her well. I then contacted technical support and had a fruitful email exchange with Diana and Jessica. Thank you Adam, the JMT 9 is a fantastic Trike, fitting all needs and as you state a great way to get you exercise in without having to place to much impact on the body. Today, Jorvik are one of the leading tricycle providers, supplying customers and cycle shops globally. Dianas knowledge of the trikes and which models would get me back up close in nature again safely, using little energy and helping poor balance was impressive. Thank you for sharing your experience in our showroom, its really important to hear how we are doing and more important for our customers to feel welcome , for us as a team it is always about ensuring we guide you to the best trike to fit your needs.Kind regardsJorvik team, Fantastic experience, thoroughly enjoyed sampling the trike and am now deeply in love with my new oneRoll on summer . Very helpfull staff espcially on the chat box ( which are usually so unhelpfull as to be worse than nothing) Bike arrived on time (driver alittle less helpfull, wouldn't help me get it up the kerb so he left it on the pavement, not Jorviksfault) Cant wait to unbox tomorrow and go for a spin. Jorvik Adults Tricycle Seat or Bicycle Saddle with Back Rest 29.99 View Product Jorvik Waterproof Rear Cargo Bag 39.99 View Product Oxford Shackle12 Large 310mm x 190mm D-LOCK 16.99 View Product Oxford Shackle 14 DUO U-Lock 320mm x 177mm Blue with Hooped Cable 59.99 View Product JET-E Jorvik Spare/Replacement LG/Samsung Cell Battery 36v 14.5ah P.S. These folks were terrific, Part arrived by carrier after 3 days . Firstly, the machine is fantastic but what has made it better experience is the amazing and professional service from Jorvik, from purchase, I had a test ride in York, where all the product options were discussed so I purchased the most appropriate product through to after sales. Thanks Diana can't wait to get the new trike and ride off into the sunset! 1. My experience with purchasing from Jorvik Tricycles was a pleasure and would definitely recommend 100%. It also can carry up to 300lbs and has a very handy and decent sized rear cargo basket. Sincere thanks for all your help. View Product. I can drive but dont much and love being outdoors. Excellent service. So glad I chose to buy off Jorvik York. But he was running out of options. Perfect if you plan to make a little day trip with a picnic. I have had excellent service from jorvik and advice. Save Additional 5% Off on Ascenders & Descenders. We also ensure all reviews are published without moderation. Having noticed a problem with the gearing, and consulting my local (very good) bike shop in Bedale, I made contact with Jorvik as the trike was still under guarantee. He has made the purchase and is very excited at the short delivery time. We have also spoke numerous times on the phone and hopefully you can agree I have always been polite and friendly and empathetic of your situation. >> Tap Here to Read More Reviews and See Todays Price on ElectricSpokes.com <<. ), and by the overall seriousness shown by the company. Shes a natural! We supply reliable, aesthetically pleasing tricycles at prices people can afford. We did say we would look at trying to source the old fenders and basket (again we havent used these for some time so wasnt manufacturing them anymore) and we also notified you they may not be wholly compatible with the new design. The smaller rear brake can also be a potential risk for tipping if the brakes have to be used suddenly at high speed. It also has pedal assist and throttle on demand function, so you can cruise along at your leisure if you desire. At Van Raam, we think that people who can stay mobile for a longer time are happier. Fully satisfactory from all points of view, excellent engine assistance, powerful brakes, excellent chassis. Jorvik Elite Mid-Drive Dual Battery Electric Folding Tricycle JET-E2. It is perhaps not as stable as some other options and care should be taken if using on very bumpy trails. We have always kept dogs but as the dogs grew old and passed away we did not get any more as all of the walking was left to my husband. You cant expect this bike to handle any rough terrain. Bad company!!! Hi Mr Ellis, Firstly thank you for you feedback and we will address your points below. This is too much fun for regrets! For the best experience on our site, be sure to turn on Javascript in your browser. Unfortunately 3 stars. The on-line video only covered switching the bike on/off and initial use. At 85 his balance is not as good as it once was. Thank you for your review Alexandra, We are truly sorry you feel your experience with us merits a 1 star review or even a 0 if possible. It has a powerful but relatively quiet motor and can travel up to 25 miles on one charge, so that it can go the distance. P.S. Bringing the enjoyment of cycling to everyone !! >> Tap Here to Read More Reviews and See Todays Price on BelizeBike.com <<. Jorvik Tricycles Deal: Get Up to 20% Off Jorvik Tricycles at Walmart (Free Next-Day Shipping on Eligible Orders $35+) Used 3 times. Her knowledge and the advice we got from her was excellent. They send me different mudguards and back basket and I asked for a return to exchange the wrong ones they send with the ones I should received and they quickly edited the pictures few days after I asked them about it.They also promised in October 2022 they will send me the missing mudguards and basket but they never did and now they ignoring my emails! We hope you enjoy your jorvik journey and we are here always to help the best we can.kind regardsJorvik Team. While it is made specifically for roads, just be aware that the low riding position means it can be more challenging to get a good view of surrounding traffic, though this is an issue with all recumbent bikes and trikes. It is lower to the ground that some upright trikes though and this could be helpful for those that struggle to lift their leg high for mounting and dismounting. We supply reliable, aesthetically pleasing tricycles at prices people can afford. Full marks to Jorvik! Please also check that the hinge is secure before riding. Altogether it was a brilliantly successful session with a very friendly and helpful assistant whom he trusted totally. I cant wait to go further and for my first trip out to the woods with my dog on the back! My motorbike might be up for sale and my bicycle collecting cobwebs, but Im not sad about it like I was. These folks were terrific, Part arrived by carrier after 3 days . Required fields are marked *. wills o' nats last of the summer wine. I realize that cornering stability would suffer but two suspensions, even a little stiff and perhaps a track slightly widened by a few centimeters on the rear axle, would make driving on uneven ground much more comfortable. It is also possible to ride this trike standing or sitting, whichever is most natural or comfortable. Finally, it is fair to point out that the company, after resolving these minor inconveniences, sent me three or four accessories free of charge to compensate me for the inconvenience suffered. The freedom of two wheels, with the safety and stability of three. Find out how we combat fake reviews. Plus the waterproof back box zip broke within months2nd none star is terrible after sales service. If you have been used to riding a normal bike, the feel of riding an upright or recumbent trike can take a little getting used to. I emailed Jorvik for information about upgrading the braking system on my e trike, not made by Jorvik, as the system I have been considering is fitted to Jorvik's e MTBs. . Split your purchases into 3 interest-free payments, Jorvik Elite Low Step Through Electric Folding Tricycle JET-E, Jorvik Elite Mid-Drive Dual Battery Electric Folding Tricycle JET-E2, Jorvik Low Step Through Electric Mountain Trike JMT6 (250W), Jorvik Electric Mountain Trike JMT3 (250w). Thank you for your feedback and we are very excited for you to get your JMT 9 and start you trike journey.! June 10, 2022 . We are delighted with the trike and have just been out for a trial run My wife has balance problems and this machine suites her well. It could be a great option for using on daily commutes and for hobby riding on trails. If you have a very restricted budget and limited mobility, this basic e-trike could be a good starting point. Within the year, all fender tubes on the back wheels broke. Suggested companies are based on peoples browsing tendencies. Thank you Lisa, its always great to see how are customer feels about our service and great to get honest feedback. Schwinn cycles have always been the talk of the town when it comes to design and durability. The powerful motor and 8-speed drive shift mean that it handles steep ascents with ease and accelerates surprisingly quickly. !Is 17/Jan/2023 is been nearly 4 months since I last heard from them promisinv they will send the missing pieces and they never did! Read 1 more review about Jorvik Tricycles Ltd. So many tracksso little time! Once those two or three small drawbacks have been eliminated (a bit annoying noises, essentially due to imperfect adjustments) my tricycle is perfect in all its parts. Schwinn cycles have always been the talk of the town when it comes to design and durability. Im also teaching my dog to trot ahead and to ride in the back carrier with her seatbelts. Be aware it does not meet the legal requirements to be classed as a mobility scooter. Your email address will not be published. Thank you Adam, the JMT 9 is a fantastic Trike, fitting all needs and as you state a great way to get you exercise in without having to place to much impact on the body. It is not, however, a good choice if your mobility means you need full power help at times. The mist in the valleys, the smell of damp leaves, the first acorns and the views bring back special memories. Pausing pedaling and anticipating the gear change you need in advance can help. Designed in the historic city of York, you can find Jorvik tricycles around the world. The TerraTrike excels at this, boasting a maximum distance of 60 miles on a mighty 750w motor. That said, however, there is a small flaw to report regarding the engine instruction booklet which has some errors. Not willing to give up hope, he decided to take matters into his own hands. It is also narrower than most of the other bikes, including the handlebars. Thank you once again Emma and the team for all your help and especially your patience! Having corresponded with Diana a few times we visited the showroom yesterday to checkout the folding JMT9 and could not be more satisfied with the welcome. Kind regards Jovik team. Thank you for taking the time to offer feed back on our service. You do not need to lean into turns as you do on a two-wheeler, and if you do, you can risk toppling if you lift one of the wheels off the ground. The customer service team made the experience very easy and hassle free by dealing with my queries, helping me choose the right trike for me and getting it out for delivery. We hope you enjoy your trike and what it will bring to you .Kind regardsJorvik Team. The trike seems great quality and I look forward to putting it to the test!Thanks to Jorvik Tricycles for all the help. Even when I did decide to buy there and then, Diana made certain I was sure and explained their 14 day cooling off period which was thoughtful. Still others have a bigger electric motor and battery capacity, maximizing distance and getting you to a higher speed. Tricycles, with their three-wheeled builds, have long been a good alternative to a traditional bike for those that find balancing on two wheels a challenge. Wonderful!A technical problem at the beginning was quickly sorted and my 'Purple Pootler' has given me a new freedom, especially during 'lockdown'. With regards to the bag, please call our office and we will be more then happy to help and send you a new bag.kind regardsDianaCustomer service Manager. The consultant suggested amongst other things cycling as a form of therapy. . I can see we emailed you advising that at this current time we couldnt source the old fenders/basket but we would continue to try for you (we also assume some sort of modification to the basket holes will need to be made due to the new design) Again I apologies you feel dissatisfied with your experience with us but I can assure you at no time have we scammed you nor lied to you. Jun 09, 2022. where are jorvik cycles made The rear tires can sometimes lift if you are pushing the bike to its limit. Had some issues with the original purchase, Jorvik sent their technician all the way from York to Kent to review the fault. She was exceptionally patient with me without treating me as different or talking down to me like I find some sales people have done since I have been more disabled. Anyone can write a Trustpilot review. Hills are no longer a problem so lovely circular routes can be explored!If you're wondering about e-trikes go and have a Jorvik test drive asap! I purchased my Trike almost 6yrs now. Once those two or three small drawbacks have been eliminated (a bit annoying noises, essentially due to imperfect adjustments) my tricycle is perfect in all its parts. we do hope that you are enjoying your Trike now! Diana from sales was amazing, she kept me updated every step of the way whilst I purchased my trike, via email and calls, and went out of her way to help me, Im so grateful to her and the Jorvik team, and am finally waiting to receive my bike, so happy ! And a big thankyou to Diana for keeping me posted. This will avoid a wheel lifting and causing a potential topple, especially if you have to brake hard. So excited for you to get your trike, and I enjoyed so much meeting you yesterday in the showroom Diana customer service manager. After booking an appointment with Diane we made our way to Yorkshire from the West Midlands.Diane was very informative and knowledgeable about all products on display. It is great for those that want to use it to gently up their fitness and for some extra assistance. For the price (less than $2,500), it does offer good value for money. This can help to reduce any back pain, and it can avoid weight bearing on wrists and other joints. I am getting exercise and a lot of fun I tow a trailer to go shopping and my little terrier loves riding in the basket. Finally, a real "must" could be two suspensions for the rear axle. Having lost the ability to go on much-loved country walks and bicycle rides due to a neurological disorder and fibromyalgia, I was feeling trapped and isolated from the Great Outdoors. 2022 Cube Reaction Hybrid Race 625 Electric Mountain Bike in Grey. Diana could not have been more helpful. Browse Our Tricycles Jorvik Low Step Through Electric Mountain Trike JMT6 (250W) 2,529.99 3 colours Jorvik Electric Mountain Trike JMT3 (250w) 2,449.99 3 colours View Product A traditional tricycle has two parallel wheels at the back of the bicycle, but these can also be mounted at the front. There is a rear storage compartment, and the bike can handle up to 300lbs in weight. He has made the purchase and is very excited at the short delivery time. Types and Classes of Electric Trikes . I felt quite emotional too as I could see this would be a massive game-changer for me. Take into account the low profile road tires and you can see why its not suited for extreme trail riding.