It is common to have questions about the billing process, and we are here to help. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Improving care and reducing costs in the communities we serve. SSMB stays up to date on the latest rules and requirements in order to maintain maximum reimbursement. Whether were expertly managing programs at partner hospitals, delivering remote patient care via telemedicine, or managing long-term care patient populations, we empower our clinicians with the training, tools, and support needed to provide exceptional clinical care. The partnership between the two departments has focused efforts to reduce and prevent Medicare and Medicaid financial fraud through enhanced cooperation. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Patient Financial Services Office Sound Physicians is a Tacoma, Wash.-based provider of hospitalists and other physicians to hospitals and other medical facilities. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. If you would like to speak to a live representative, you can do so between 8 am 4 pm Monday through Friday by calling 1-866-765-0513. Seattle Emergency Physicians 855-736-2781. 412-647-8762 Todays settlement addresses allegations that, between 2004 and 2012, Sound Physicians knowingly submitted to federal health benefits programs inflated claims on behalf of its hospitalist employees for higher and more expensive levels of service than were documented by hospitalists in patient medical records. The Department of Justice is committed to ensuring that Medicare and other federal funds are expended appropriately.. We focus on four critical aspects to ensure success: From day one, we invest heavily in providing structured training and coaching to inspire our clinicians and develop leaders and high-functioning teams. Since 2015, we have managed 1M episodes and over $10B under value-based contracts. We service multiple healthcare practices throughout WA and Arizona. Manage your Cleveland Clinic account. Privacy Policy | Patients have no out of network benefits, so it should be treated as self-pay. The Center can help you with the following things: To talk to one of our specialists, please call or e-mail us. Our unparalleled service, backed by our expertise, sets us apart from all other billing companies. The portal for all UPMC patients EXCEPT those in Central Pa. Give us a call or email for an estimate. The hospital will follow-up with you health insurance or plan to ensure payment for insurance portions. Highly recommended! Members of Premera can expect an updated notice soon with additional clarity regarding Sound Physicians being out-of-network, and how the No Surprises Act prevents members from paying more than they would for an in-network provider for emergency services. Whether we're expertly managing our programs at community, teaching, or safety net hospitals, everything we do is about empowering our innovative clinicians with the training and tools to provide outstanding clinical care. Learn more. If you are a patient at one of our Martin Health facilities, you can use our online quick payment option. Our unparalleled service, backed by. Access the headquarters listing for Sound Physicians. If there is any patient responsibility such as a co-payment, co-insurance or deductible a patient statement is sent out. If you have a question about your bill, your payment options, or applying for or receiving financial assistance, you should contact us. I will guarantee your reimbursement in a timely manner. We are glad to work with you to establish an interest-free payment plan. Sound Physicians cannot bill a patient an amount more than their in-network cost share. We are a leading physician partner to hospitals, health plans, physician groups, and post-acute providers seeking to transform outcomes for acute episodes of care. This bill is for the services provided by the clinician that delivered care. Below are a few options to help you with the next steps of your billing inquiry. Get in Touch. 800-533-8762. All rights reserved. Thats why we focus relentlessly on finding ways to save, whether its flexing schedules to match fluctuations in clinical volume day-to-day or engaging our APPs and CRNAs to practice at the top of their license. You may receive separate bills for services rendered by the following organizations as part of your provider visit, hospital stay, diagnostic imaging or laboratory services. Were so confident in our ability to generate positive results for our partners, we regularly will take on risk. BBB Business Profiles are subject to change at any time. Depending on your insurance plan and type of service, you may pay lower out of pocket costs when you visit an in-network provider. Billing is submitted within 24+48 hours of receiving them. If it was your insurance company's fault for the delay, ask if there's anything they can do about your out of pocket costs. Our aggressive follow up system allows your practice to maximize claims paid which increases your profitability. Pittsburgh, PA 15203. Physicians Billing Office. To speak with a billing representatives, please contact Customer Service at 866.621.6385 (toll-free). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. A staff member may come to your room, if you are a self-pay patient. We service multiple healthcare practices throughout WA and Arizona. Patient Financial Services Office An invoice is sent to the client at the end of every month. Your challenges reflect broad healthcare trends across the U.S. but also your specific realities on the ground. Quantum One, 1st Floor Includes Exchange Cascade Standard plans, but NOT Cascade Select (Public Options Plans), Regence (all non-Medicare and non-Medicaid products), Includes Exchange Cascade Standard plans, but NOT Cascade Select (Public Option Plans), Regence Medicare Advantage PPO PPO product ONLY, Uniform Medical (currently administered by Regence), United Healthcare (Commercial, Apple/Medicaid and Medicare). Privacy Policy | For hospital, outpatient department, physician clinic and home health billing. Improving Clinical Outcomes for 20 Years. Office: 519 S. Peabody Street, Port Angeles, WA 98362 I am Kimberly Williams the founder of SSMB. Read the full notice: Franciscan Health Facilities | Franciscan Physician Network, ATTENTION: If you are not proficient in English, language assistance services, free of charge, are available to you. This company offers to provide physicians to hospitals in need of coverage for certain programs such as emergency medicine, critical care and hospital medicine. We are a medical billing and management company located in Tumwater, WA. SSMB submits claims to Medicare, Medicaid, No Fault/Personal Injury, Workers Compensation and all commercial carriers. Financial Assistance Plain Language Summary Sound Physicians 866-765-0513 Other MultiCare Physicians All Locations MultiCare Medical Associates 253-274-1642 Pathologist All Locations Western Washington Pathology 877-433-8003 Pediatric Intensive Care Auburn, Good Samaritan, Mary Bridge, Tacoma General Pediatrix Medical Group 866-315-4058 Our unparalleled service, backed by Show More Connect With Us: Recent Reviews: Olympia, WA 2950 Cleveland Clinic Blvd. Seattle Radiology (First Hill) 888-737-4455. For 20 years, our high-performing and affordable care models have combined physician leadership, clinical process, technology, and analytics . Having a hard time figuring out your physician and hospital bill? Your healthcare provider may fax the referral directly to our financial services office at (425) 688-5969 or you may bring it with you on the date of service. Contact the Patient Financial Services Center, Email Address: PatientFinancialServicesCenter@upmc.edu, Address: For patients of UPMC-affiliated doctors in Central Pa, select UPMC Central Pa Portal. The hospital or clinic will gladly bill your insurance company when the proper information is given and benefits are assigned. (It might be smart to do this first tbh). Have a question about our billing practice, please send us a message. Patient Privacy | We strive to stay in communication with our clients. SOUND MEDICAL BILLING SOLUTIONS, LLC seeks to provide new and established Outpatient Rehabilitation Private Practices with a management solution that is SOUND MEDICAL BILLING SOLUTIONS, LLC is a full service Practice Management Medical Billing Company offering customized services designed to meet the needs of today's Outpatient Rehabilitation Private Practice. Medical Billing regulations tend to be complex and are ever changing. Phone: 240-566-3055; Hours of Operation: Monday - Thursday 8:00 a.m. . In all cases, please review your medical benefits information. By Phone: Call (425) 688-5124 . sign up and select the portal most relevant to you, Financial Assistance Application Form (PDF), Financial Assistance Process Policy (PDF), Medicare Provider Utilization and Payment Data, Plain Language Summary of Financial Assistance Policy (PDF), Review of Hospital Charge Description Master (CDM) Files (PDF), Sign in to UPMC Cole Connect Patient Portal, Apply for governmental assistance, like Medical Assistance (MA) programs, Review the Financial Assistance program and whether or not you may qualify, Pay for urgent, medically necessary services for those who do not have insurance or are underinsured, To set upa payment plan for an outstanding balance, To make a payment or talk about yourpayment options, Help you fill out Medical Assistance application, Help you figure out next steps if you do not meet Financial Assistance criteria. As a matter of policy, BBB does not endorse any product, service or business. We are a medical billing and management company located in Tumwater, WA. You are responsible for acquiring proper referral information from your primary care provider and/or your insurance company prior to your scheduled appointment. I have over 28 years of experience any only employ the best for your company. It employs more than 700 hospitalists and post-acute physicians, who provide services at 70 hospitals and a growing network of post-acute facilities in 22 states. 200 Lothrop Street Contact Sound Medical Billing Solutions, LLC by phone or email today! If they try to bill you the balance, it can be illegal depending on what state you live in. Martin Health 772.223.5680. Yes. The Sound Physicians settlement was the result of a coordinated effort by the Department of Justice, Civil Division, Commercial Litigation Branch; the U.S. Attorneys Office for the Western District of Washington; the Department of Health and Human Services Office of Inspector General; the Department of Defense, Office of Inspector General, Defense Criminal Investigative Service; the Office of Personnel Management Office of Inspector General; the Department of Veterans Affairs Office of Inspector General; and the TRICARE Management Activity Office of General Counsel. We strive to provide the most advanced pulmonary and critical care services and to compassionately meet the needs of our patients. ), Revised June 2021 for dates effective 7/01/2021 There are 32 health care providers, specializing in Emergency Medicine, General Surgery, Family Practice, Nurse Practitioner, General Practice, being reported as members of the medical group. This program is also applicable to patients who are eligible under a medical insurance program but have no insurance coverage because they have maximized their benefit limits. We accept a wide variety of insurance plans at our main campus, community hospitals and family health centers. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. OMC is not contracted with their HMO products. John Karpel, I have nothing but wonderful things to say about my experience with South Sound Medical Billing! For over 20 years, Sound Physicians has energized our partners with talented, motivated physicians, APPs, and, CRNAs, who are trained to innovate and lead through an ever-changing healthcare landscape. please contact the appropriate billing office below: Sound Physicians Emergency Medicine of Maryland - 253-341-6327; This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. During this time of tight government budgets, we will do all we can to make sure everyone plays by the rules and does not run up the taxpayers tab.. Business hours at the Hospital Financial Services office are 8 a.m. to 5 p.m., Monday through Friday. The portal for UPMC patients in Central Pa. We welcome any questions regarding . When you receive emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. With easy to access over 75 reports, youll always know exactly whats happening in your practice and where you stand financially. Physicians and Surgeons Information Bureaus, International Association of Better Business Bureaus, Sound Physicians Emergency Medicine Of Texas PLLC. The Company provides services across the acute episode of care through emergency medicine, critical care, hospital medicine, transitional care and advisory services to improve quality outcomes for patients and help improve the performance of healthcare systems. 2023 Overlake Hospital Medical Center. There are a variety of ways to pay your hospital or clinic bill: If you have insurance, we will bill your insurance for you. New users can learn how to sign up and select the portal most relevant to you. We partner with hospitals across the country and are dedicated to ensuring your experience as a patient is one that makes you and your family feel confident in the care you receive. For assistance in the following languages: | | | Nederlands | Franais | Deutsche | | | | Italiano | | | | Pennsylvania Nederlands | Polskie | | Espaol | Pilipino | | Ting Vit. VA Community Care Network (administered by Tri-West). The lawsuit is United States of America ex rel. The hospital will gladly bill your insurance company for your hospitalization when the proper information is given at the time you check-in to receive your services and benefits are assigned. South Sound Medical Billing has done a great job accurately submitting claims for me and following up on past accounts. Sound Physician would not state that it wasn't sent but could not give an exact date that it was sent. Overlake Medical Center Foundation raises funds to support Overlakes vital programs, ensuring that we meet the health and wellness needs of our growing Eastside community. We put a premium on their well-being and regularly monitor for burnout. First Choice Network (all cards with First Choice logo)*, Kaiser Permanente Options (via First Choice card must have a First Choice logo), Labor and Industries/Self-Insured Workers Compensation, Premera (all non-Medicare and non-Medicaid products). To learn more, visit healthwise.org. For a real-time estimate of an upcoming procedure or exam, please use our cost estimator tools or refer to our list of shoppable services below. (210) 703-8375. One of the most powerful tools in this effort is the False Claims Act. Olympic Medical Physicians TIN = 56-2574968, NPI = 1427081967. However, if they do not have a contract with your insurance, it might be fine. If you have questions about your account you can call our automated attendant 24 hours a day, 7 days a week to get your balance or make a payment. (En Espaol). When Sound Physicians begins providing emergency medicine physician services in October, patients will receive two bills: A facility and services bill from Olympic Medical Center, and a professional (provider) bill from Sound Physicians. Billing. Outsourcing your medical billing provides you more time to concentrate on your patients and practice. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Physicians who participate in Medicare and other federal health care programs must document and bill for their services accurately and honestly, said Stuart F. Delery, Acting Assistant Attorney General for the Civil Division. As a successful, multi-specialty, national medical group, we know what works and what doesn't across a broad spectrum of specialties. Learn about precautions - including visitor guidelines. 2 Hot Metal Street When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Honestly, they probably won't but you should complain about it. This civil settlement illustrates the governments emphasis on combating health care fraud and marks another achievement for the Health Care Fraud Prevention and Enforcement Action Team (HEAT) initiative, which was announced in May 2009 by Attorney General Eric Holder and Health and Human Services Secretary Kathleen Sebelius. Phone: 855-768-6363 Fax: 253-682-1714 Sound Physicians is a provider of inpatient physician services in hospitals in the United States. Sound Physicians is a Tacoma, Wash.-based provider of hospitalists and other physicians to hospitals and other medical facilities. Our clinicians are committed to providing the best care to patients and their families in the communities we serve. Schedule today. UPMC's Patient Financial Services Center can help you with your financial needs. We service multiple healthcare practices throughout WA and Arizona. Hospitalists are physicians, typically trained in internal medicine, who provide care exclusively to hospital inpatients and have no office or outpatient practice. Laws prevent providers from issuing surprise medical bills. Indian River 772.563.4774. Physicians Billing Services does not process, submit or collect for hospital charges. BBB Business Profiles generally cover a three-year reporting period. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. SSMB utilizes any method convenient for your practice. Phone: (360) 417-7111 or (800) 854-2844 Overlake is an award-winning, nonprofit, independently operated regional health system. A lock (LockA locked padlock) or https:// means youve safely connected to the .gov website. Please see below for a list of insurance companies with which Olympic Medical Center is contracted or in-network. Billing & Insurance. To speak with a customer service associate, please call 412-864-0284 or toll-free 1-844-591-5949. 2023 Franciscan Alliance, Inc. All Rights Reserved, Franciscan Health Facilities and Franciscan Alliance d/b/a Franciscan Physician Network comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. *Please note that we are NOT contracted with First Health. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal. Sound grasps better than anyone the link between providing your patients with great care and your ability to generate needed financial results. Olympic Medical Centers Finance Department is pleased to provide you with the following information to help address questions regarding your bill. South sound medical billing not only provides a great value and insight to a complicated industry but also provides amazing customer service, prompt responses, and solutions. The physicians and staff of Southwest Pulmonary Associates thank you for your interest in our practice. The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient. Obstetrix Medical Group (First Hill) 800-463-6628. We are a medical billing and management company located in Tumwater, WA. Welcome to South Sound Medical Billing. The portal for UPMC Cole patients receiving inpatient care. Access the headquarters listing for Sound Physicians Contact Information PO Box 120153 Grand Rapids, MI 49528-0103 Get Directions Visit Website (616) 464-9501 Customer Complaints 202 complaints. For example: mail or courier service, fax, email or web based programs. Additionally, services determined not medically necessary prior to receiving them are often patient responsibility as your carrier will send you a letter outlining why the authorization is denied. OMC is not contracted with except the Cascade Select Public Option. I am Kimberly Williams the founder of SSMB. Please contact them directly to verify that they participate in your health plan. Allegations that Sound Physicians had improperly billed a variety of federal health care programs were brought to the governments attention through a lawsuit filed by a former Sound Physicians employee, Craig Thomas, under the qui tam, or whistleblower, provisions of the False Claims Act. Your organization is unique. Pediatrix Medical Group 866-866-8542. BBB reports on known marketplace practices. West Sound Emergency Physicians. Your independent, personal physician or other physicians providing you with services related to your hospital stay or visit will bill you separately. For contact details for these providers, please use our Find a Doctor search tools for Weston, Martin Health or Indian River. Our services include prevention, treatment and care of pulmonary diseases and sleep related breathing disorders. Overlake Medical Center & Clinics Attn: Patient Financial Services 1035 116th Ave NE Bellevue, WA 98004 Insurance Billing Sound Physicians cannot bill a patient an amount more than their in-network cost share. Notice Informing Individuals About Nondiscrimination and Accessibility Requirements. If a claim requires an appeal, we will process all of the necessary paperwork required in order to receive payment. SSMB provides patient customer service for all billing inquiries. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. The Center can help you with the following things: Apply for governmental assistance, like Medical Assistance (MA) programs; Set up a payment plan There is a one time fee for the initial set up. Manage your Cleveland Clinic account. Office:519 S. Peabody St., Port Angeles, WA 98362 Follow these tips before your visit at Cleveland Clinic. Visitation and mask requirements, Need a vaccine or booster? It employs more than 700 hospitalists and post-acute physicians, who provide services at 70 hospitals and a growing network of post-acute facilities in 22 states. UPMC's Patient Financial Services Center can help you with your financial needs. All rights reserved. We provide comprehensive lists of charges for each of our hospitals. 115 LINCOLN ST. FRAMINGHAM, MA 01702-6358. The estimates provided are only related to your Cleveland Clinic providers. Cookies help us improve your website experience. Resources to help you navigate the billing process. If you would like to compare our charges to other providers please visit the following sites: Patients can view their statements and pay electronically through our guest payment option in MyChart. Secure .gov websites use HTTPS Share sensitive information only on official, secure websites. Find billing information and financial assistance at Cleveland Clinic Florida, plus FAQs. This company is a health care, social assistance & service organization. SSMB also offers consulting services for medical practitioners to help improve and streamline your practice at an additional cost. Cellnetix Consultants (pathology) 800-374-4045. Sound Physicians Emergency Medicine Of South Carolina LLC is a Medical Group that has 3 practice medical offices located in 1 state 3 cities in the USA. Official websites use .gov SOUND MEDICAL BILLING SOLUTIONS, LLC is a full service Practice Management Medical Billing Company offering customized services designed to meet the needs of today's Outpatient Rehabilitation Private Practice. The claims resolved by the settlement are allegations only, and there has been no determination of liability. All payment plans require that you make a monthly payment based on the contracted schedule and amount established by Overlakes financial counselors. Please enter your account number or ID. A .gov website belongs to an official government organization in the United States. Labcorp (Dynacare) Laboratory 888-680-4140. Welcome to South Sound Medical Billing. Find a UPMC health care facility close to you quickly by browsing by region. Pittsburgh, PA 15213 Commonly used billing terms and definitions. Seattle Nuclear Medicine 206-320-4476. To speak with one of our Customer Service Representatives, call 866-903-0436. Find billing information and financial assistance at Cleveland Clinic Florida, plus FAQs. Available for both insured and uninsured patients. Hospital-based medicine often needs subsidies to survive. COVID-19 Update: Learn about precautions - including visitor guidelines - in place at our hospitals for your safety, and for our patients and caregivers. All claims are submitted either by paper or electronically to both primary and secondary insurers. Sound Physicians of Wyoming LLC Contact Information Principal Renee Avillanoza Customer Contact Renee Avillanoza Additional Contact Information Phone Numbers (901) 303-8883 Other Phone (855). Looking for more information? Sound Inpatient Physicians Inc. will pay $14.5 million to settle allegations that it overbilled Medicare and other federal health care programs, the Justice Department announced today. Depending on your own situation, one option may be better for you. I have over 28 years of experience any only employ the best for your company. Weston 866.621.6385. The actual monthly payment and length of the contract will be dependent upon your outstanding balance. While we will bill your insurance carrier as a service to you, you are ultimately responsible for your account with us. South Sound Medical Billing is HIPAA compliant. They stated that they would request the bill to be submitted and a hold on the. Terms of Use | BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Thomas will receive $2.7 million of the $14.5 million settlement for exposing Sound Physicians inflated claims. We use cookies to analyze website traffic and optimize your website experience. Phone: (888) 927-8023, Phone: (828) 398-5222 Practice Management and Billing SPECIALISTS!