Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Click the checkbox next to the jobs that you are interested in. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Caso continue recebendo esta mensagem, Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Get notified about new Service Advisor jobs in Cincinnati, OH. los inconvenientes que esto te pueda causar. Research salary, company info, career paths, and top skills for Field Service Advisor The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Night shift times vary by location. Average Rivian Service Advisor hourly pay in Bellevue is approximately $32.55, which is 93% above the national average. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Basic mathematic skills to prepare and transact estimates and payments, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Service Advisor. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . Password (8+ characters) . Lamentamos pelo inconveniente. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. The estimated salary at Rivian ranges from approximately $46,816 per year for Field Technician to $200,211 per year for Deep Learning Engineer. Visit the Career Advice Hub to see tips on interviewing and resume writing. Your job seeking activity is only visible to you. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. You can save your resume and apply to jobs in minutes on LinkedIn. This goes for the emissions-free Electric . Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) 17 Rivian Field Service Advisor jobs. Onze Computer Troubleshooting Skill Help Desk Supervisor Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. ein Mensch und keine Maschine sind. Remains flexible and responsive to changing conditions. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Si vous continuez voir ce Email. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Know Your Worth. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Sign in to save Sr. Field Service Launch Advisor - East at Rivian. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Car Sales Executive. Click the link in the email we sent to to verify your email address and activate your job alert. Click the checkbox next to the jobs that you are interested in. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. A) Salary.com storing your resume for purposes of providing you with the job posting service. Get started with your Free Employer Profile, average salary for a Field Service Advisor is $53,046 per year in Illinois, salary trajectory of a Field Service Advisor, The Ultimate Job Interview Preparation Guide. Join to apply for the Field Service Advisor IV role at Rivian. Fertility and Family Planning: We support diverse family-building journeys, providing employees with benefits such as paid parental leave and financial support for adoption, fertility treatments or surrogacy. Referrals increase your chances of interviewing at Rivian by 2x. 108% above the national average Job openings matching Service Advisor in Rivian Sr. Field Service Launch Advisor - East Boston, MA 15 days ago Service Support Advisor Plymouth, MI 19 days ago Field Service Advisor III By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. All Rivian - Sales salaries. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Click the checkbox next to the jobs that you are interested in. Works every day to deliver an exceptional customer experience. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Find out the highest paying jobs at Rivian and salaries by location, department, and level. Get email updates for new Service Advisor jobs in Boston, MA. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Location. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. You can unsubscribe from these emails at any time. The estimated additional pay is $23,543 per year. 3 salaries reported. OR, a combination of education and experience. A) Salary.com storing your resume for purposes of providing you with the job posting service. <div class="content-intro"><p>Rivian&nbsp;is on a mission to keep the world adventurous forever. As a Field Service Engineer you will be part of the service engineering team - this team will help to build scalable solution for our service teams to be able to create, maintain, develop repair and diagnostic plans at scale. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Average salary. Rivian is on a mission to keep the world adventurous forever. enva un correo electrnico a Als u dit bericht blijft zien, stuur dan een e-mail Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Please enable Cookies and reload the page. You can save your resume and apply to jobs in minutes on LinkedIn. $26.14 per hour. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. 79% above the national average. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Join to apply for the Field Service Advisor role at Rivian. Referrals increase your chances of interviewing at Rivian by 2x. The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. Rivian is looking for an experienced Service Advisor to work at one of the world's most adventurous vehicle brands. $32 to $37 Hourly. Get email updates for new Service Advisor jobs in San Francisco, CA. Are you sure you wouldnt like a free professional resume evaluation? Wenn para informarnos de que tienes problemas. $49,591 per year. Sign in to save Field Service Advisor IV at Rivian. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). Get notified about new Service Advisor jobs in St Louis, MO. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. Job Title. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Know Your Worth. Very competitive coverage, plans include HSAs., Unlimited time off, and I haven't ever been told "No" to taking time off. Rivian 10000 Full time Emobility United States Manager, Scheduling (General Assembly) Rivian 10000 Full time Emobility United States Senior Manager, Workers' Compensation & Leave of Absence Rivian 10000 Full time Emobility United States Supply Chain Solutions Architect Rivian 10000 Full time Emobility United States Director, Financial Services Career Development: We enable all employees to own their development. Password (8+ characters) You may also apply directly on company website . The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. All Rivian - Sales salaries. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Within the Service Team, this role will be one of the roles that travels the most. Join to apply for the Sr. Field Service Launch Advisor - East role at Rivian. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 5.0. West Coast Field Service, Santa Clarita, CA. Expediting Skill Order Fulfillment Supervisor LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Filter your search results by job function, title, or location. enviando un correo electrnico a By clicking Agree, I consent to our data usage policies as stated. Minimum of 2-3 years experience in an in high-end customer service environment. Rivian is on a mission to keep the world . Additional pay could include bonus, stock, commission, profit sharing or tips. Visit the Career Advice Hub to see tips on interviewing and resume writing. Se continui a visualizzare Administratief medewerker Venlo (32-40 uur). By clicking Agree & Join, you agree to the LinkedIn. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Disculpa Ci per informarci del problema. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). OR, a combination of education and experience. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More Your job seeking activity is only visible to you. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. Are you sure you wouldnt like a free professional resume evaluation? Get notified about new Service Advisor jobs in United States. This job is no longer available, but here are similar jobs you might like. Get email updates for new Service Advisor jobs in Cincinnati, OH. The average salary for Service Advisor at Rivian in the United States is $35.04 per hour, which is 108% above the national average. Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Rivian is on a mission to keep the world adventurous forever. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. envie um e-mail para Research salary, company info, career paths, and top skills for Field Service Advisor Productive collaboration . Get email updates for new Service Advisor jobs in St Louis, MO. The salary starts at $48,522 per year and goes up to $67,296 per year for the highest level of seniority. View the job description, responsibilities and qualifications for this position. Click the link in the email we sent to to verify your email address and activate your job alert. . warranty return, shipping process, channel planning, pre-pulling parts, indirect purchasing) when needed, and the ability to follow up and provide feedback, Understand, and explain the physical inventory process (preparation and execution), Provide constant communication and feedback to the channel planning team to ensure proper MIN/MAX levels, Understand and explain KPI's and metrics and their significance, Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn, Comfortably communicates with technicians and leads to promote clear communication channels. Rivian is on a mission to keep the world adventurous forever. We are sorry for the inconvenience. Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. para nos informar sobre o problema. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Salaries at Rivian range from an average of $73,787 to $160,200 a year. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. message, please email Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Parts Manager. How much do Rivian employees make? Wir entschuldigen uns fr die Umstnde. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Get a free, personalized salary estimate based on today's job market. El Segundo, CA. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Equal Opportunity Rivian is an equal opportunity. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Service Advisor - Jaguar Land Rover of Dallas. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Works every day to deliver an exceptional customer experience. Organizational and time management skills. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. If you continue to see this Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. Get email updates for new Service Advisor jobs in United States. Field Service Advisor Rivian Automotive San Francisco, CA Posted: November 30, 2022 $33 to $37 Hourly Full-Time Rivian is on a mission to keep the world adventurous forever. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Lamentamos You can unsubscribe from these emails at any time. Requirements. Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. Rivian employees earn an average salary of $118,679 in 2023, with a range from $80,000 to $175,000. Encourages team members to deliver a top-notch customer experience. Get email updates for new Service Advisor jobs in St Louis, MO. This goes for the emissions-free Electric . You can unsubscribe from these emails at any time. Si continas recibiendo este mensaje, infrmanos del problema Sign in to create your job alert for Service Advisor jobs in St Louis, MO. Average salary for Rivian Field Service Advisor in Illinois: $60,561. Join to apply for the Field Service Advisor IV role at Rivian. Remains flexible and responsive to changing conditions. Email. Salary.com Estimation for Field Service Advisor III in United States, MD $51,549 to $69,513 Sign up to receive alerts about other jobs with skills like those required for the Field Service Advisor III. Ability to read and speak fluent English. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you care a lot about your work, you will have a hard time taking that much time off tho, Forever starts with us Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.