We never leave reviews, because all the other great reviews are true about this place. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. That works for most people, but we go on vacation to away from the world. Tennis courts, an area for beach volleyball, pool tables, ping pong tables. We really appreciate your detailed feedback. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . We liked it so much we ate there three times over our ten-day stay. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. We estimate they took away about 25% of the pool chairs and restaurant seats. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. 6 meandering pools and an immaculate white sand beach. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! Too many photo ops to mention!The meh.Food. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. Actually I can't decide on where I want to stay or should stay? Also a side note - beds and pillows very uncomfortable. Wonderful!The focus is on keeping you safe. The resort is beautiful and so well maintained. Is it safe to get a taxi from Cancun airport? Please, receive our warmest regards from The Excellence Collection. However, guests are not required to wear a mask anywhere, but there is space available everywhere. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! Please, receive our warmest regards from The Excellence Collection. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. more. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Just have the paper results ready at flight check-in at the airport. Entertainment and hospitality went above and beyond. So impressed by everything about it! We're in Mexico - there's no reason to have bad tequila at the bars. We look forward to welcoming you back in a heartbeat. The resort has everything you could imagine for a relaxing getaway. Thank you Javier! The Mile spa is really a top-class offering, but it does come at a premium price. Everyone is expected to use their phone with a downloaded app to see the menus. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. Secrets resorts All your questions answered! The service, the food, and the atmosphere around the resort were top quality. This is the place to be if there is any game or sporting event. Luxury Adults Only. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. What are some restaurants close to Excellence Riviera Cancun? They taught us some Spanish phrases and talked about Bollywood! - Dinner: Food and service is great everywhere like always. There is a golf course located right next to the resort. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. housekeeping team cleaned twice a day, and we always had fresh towels. Repeat already booked! This category only includes cookies that ensures basic functionalities and security features of the website. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Arrl nem is beszlve, hogy az ti cl jnius . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Other than requiring masks the Cancun airport was operating like it always has. A comment about the blue pool floats, please don't hoard them. We worked out our new flights and needed to change our airport transfer. Also, the water was way too warm for almost all the pools. We hope to come back in the next few years! The focus is on keeping you safe. One of the daily activities that are on offer is a guided bike tour of the local area. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Juarez, Km 324 - 342, Mza. They are large beautiful rooms with great amenities. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. The weather was great, the service was top notch, the resort was beautiful and had no end of things to do! The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. Also, the liquor choices are really bad. Lock in the lowest price from these sites. There were no empty drinks left sitting by the pool for too long. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: There are only four bikes available to guests, so you need to show up super early to get a spot. We talk about changes to the resort, our experience. This website uses cookies to improve your experience while you navigate through the website. Federal 307 Chet-Pto. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. Photo Gallery | Excellence Riviera Cancun Each night it felt like we were whisked off to a faraway location with some really solid eateries. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. These are usually put up throughout the resort and be sure to ask in the spa if not. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. At check-in the agent will give you a health questionnaire. With the Excellence club, you definitely do get a little more privacy. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Overview. We went to the concierge and they printed out results for us, which they already had tied to our room. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. As the water is pretty choppy. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. The atmosphere in Las Olas was also buzzing, which always adds to the experience. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. We tend to have pretty high standards and they were all exceeded. The entire staff at the resort wore masks the entire time. The service, the food, and the activities/room were all more than we could have ever hoped for. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Again this course is on the premium side and can cost up to $300 for around. Yes, free parking is available to guests. The poolside food options are pizza and cheeseburgers. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. Contact us for more information and details about the packages and options available. The Margaritas were definitely the highlight of this restaurant. There were plenty of activities you could enjoy or be a part of. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Excellence Riviera Cancun - Oyster.com Other than requiring masks the Cancun airport was operating like it always has. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. The resort and rooms are beautiful. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Federal 307 Chet-Pto. All of the team members go above and beyond for service. Is parking available at Excellence Riviera Cancun? The service is great, and the grounds are beautiful. Tulum Cenote And Swim With Turtles From Playa del Carmen and Cancun Its a must-try if you like Asian food and was our favorite restaurant on the resort. The main steakhouse in the resort was pretty underwhelmed by this offering. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. We also use third-party cookies that help us analyze and understand how you use this website. Excellence Riviera Maya excellent. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. Carreta Federal 307, 77580, Puerto Juarez, Quintana Roo, Mexico. The resort was apparently full, but it really didn't feel like it. It has been a pleasure having you with us and we look forward to hosting you back soon. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. We appreciate all of your hard work in ensuring our vacation was top notch. Prepare by getting your name on the books and grabbing a drink, or two. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Basmati (Indian), also well done. Q. We never leave reviews, because all the other great reviews are true about this place. The staff at ERC are nothing short of amazing. Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity The pork was so succulent and delicious. The french Chez Isabelle is supposed to be their nicest restaurant but. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. It would be nice to have some fans to help with sweating, but not that big of a deal. If youve ever been to an all-inclusive resort you know the drill. SPORTS & ACTIVITIES The Dominican Republic shares the island known as the Hispaniola with Haiti. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Toggle The Excellence Collection. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. Yes, dry cleaning and laundry service are offered to guests. This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. Please, receive our warmest regards from The Excellence Collection. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. So what keeps us coming back? The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. When we stayed we were in Junior with a rooftop plunge pool. Excellence Riviera Cancun Resort in Mexico: A Complete Review & Guide All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. We recommend going around an hour before the tour commences to get on the tour. All of this was done outside what I consider normal business hours. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year.