This site is protected by reCAPTCHA and the Google Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. 1.Technical 2 technical 3 managerial 3 round of interview. This question challenges you to think about how you act as a leader in your daily life. It's great to see their excitement for what's to come, and their passion for the industry. "I feel that it is a vital approach to create alternative scenarios in all situations. With that said, I love to learn about new resources. Think about what bothered you about this person and how you were affected by their behavior. Clark Freeport Zone Dubai I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. Our date tracking prior to 2019 was not accurately kept. At this moment, if I could choose any course to take, I would pick XYZ. Discuss your preferences with the interviewer. 1.Technical 2 technical 3 managerial 3 round of interview. I would much rather be a dynamic leader. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! dnata Employee Reviews for Customer Service Representative - Indeed You can be a motivator and a positive communicator in any situation at work! Once You Subscribed, Don't Forget To Verify It From Your Email Address. This site uses cookies. I will always be myself and keep my integrity first. Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Through Indeed22 %. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs When workloads increase, stress levels do too. If you continue to see this I do understand the importance of it, though. Productive and and excellent work place. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I have learned a great deal from both public and private work. "I am always interested in learning more about this industry and the changes that are taking place. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. However, we take things well beyond that initial induction. Be prepared with specific examples from a recent news story or client reviews. Dubai Proficiency in spoken and written English. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. Where do you see yourself growing within Dnata? Onze 1 Dnata Pax Service Agent interview questions and 1 interview reviews. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. To find out more about the cookies we use, see our Privacy Policy. Be sure to research the kind of environment offered in this position before the interview. United Arab Emirates, Corporate Communications One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. The topics included energy efficiency and recycling.". This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It didn't take much time before our manager noticed this particular individual was slacking. Have a question or concern? excuses voor het ongemak. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Amongst other general interview questions, I was tested on what do acronyms stand for. I interviewed at Dnata (Sydney). Customer Service - Dubai, UAE (Job) - Edarabia Get started with your Free Employer Profile, Customer Service Representative Interview. Other times, we will mindfully move a job for last because we feel that it makes the most sense. Therefore, any date prior to 2019 might not be accurate. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Discuss the importance of safety, and what it means to you. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay I believe it's easier to 'do' rather than 'tell.' Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. There were a few key takeaways from this experience. I am proud of my 3.90 GPA. I applied through college or university. Sheikh Zayed Road Receiving feedback from a manager or supervisor can be tough. Ci Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. real person. I interviewed at Dnata (Manila, Manila) in Nov 2022. I am a firm believer in the idea that feedback should be implemented quickly after it's given. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Job Location: Dubai, United Arab Emirates. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". People cannot deny the ways that you impact their life, regardless of how they feel about you.". Contact us here. {%selectedMarker.streetAddress%} This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. - What is your favorite part about working here? ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. The process took 4 weeks. Your company is forward-thinking and progressive. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Offering ground handling, cargo, travel, and flight catering services in 35. {%selectedMarker.country%} The you ill have a hirevue interview. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. My example of performance improvement was what they needed to make some changes. ", "I am currently making $100,000 per year with two bonus opportunities. Our team started to complete most of the tasks when it came to group projects. First you will have an assessment test which is basically you need tackle the time limit. Glassdoor users rated their interview experience at. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Please fill in the following fields with proper details. . Fill out a form. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. The process took 1 week. Si continas viendo este mensaje, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. ", "Yes, I have been asked to lie on the job before. I refused to lie, and we stayed late. Perhaps you earned individual awards, accolades, or scholarships. Take a few minutes to bring your resume to life for the interviewer. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. This way, nothing comes back to bite me later on, as the deadline approaches.". Be sure to include capabilities that will potentially benefit this potential new employer. My experience was great during the interview session. Lamentamos Timezone:{%selectedMarker.timeZone%} We do not have advertisements on our pages but we do try to make money through paid-memberships. If hired at Dnata you can be assured that I would exceed your safety expectations. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. Working for Dnata gets you recognised and other companies want to grab you. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. The process took 4 weeks. If so - be sure to mention those achievements as well! I interviewed at Dnata (Dubai) in Sept 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. Contact Us | dnata The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Talk about your education experience and be sure to highlight any areas of excellence. And lastly, do you have internal candidates who are also interviewing for this position?". Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. verdade. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . dnata International Airport Operations The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. . Dnata Interview Questions (2023) | Glassdoor Be as diplomatic as possible by highlighting the pros of each. The process took 1 week. Dubai Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps dnata is one of the worlds largest air services providers. . Perhaps they have multiple departments or locations. The typical Dnata Customer Service Agent salary is 16,026 per year. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). If I were to be asked to lie, I absolutely would not do that. Free interview details posted anonymously by Dnata interview candidates. 31 Dnata Interview Questions (+ Answers) I applied online. We do not claim our questions will be asked in any interview you may have. Mumbai Area, India. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} pour nous faire part du problme. You should be transparent about your most recent earnings and be prepared to back up any salary requests. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. "I completed my Engineering degree in 2011 from University of Florida. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. enviando un correo electrnico a You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. We understand that discretion is one of the measures of excellence. P.O Box 522, Flight Catering an. I have three years' experience in public transport and four years' experience in private transportation. Ground Handling | dnata Here are some sample questions: - When would you like to have this position filled? Every new dnata employee, regardless of location or company, receives consistent training on their first day. There are also a couple of blogs that I follow including Transport Data and Transport Now. United Arab Emirates, Vice President, Commercial & Business Development Dnata Customer Service Agent Interview Questions | Glassdoor It's fast and makes every day different. I was asked did I google it? para nos informar sobre o problema. I was asked what does JSON stand for and got the first two letters (what is this school)? The first interview at dnata. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. dnata Employment and Reviews | SimplyHired "Workplace health and safety are critical topics to me. Working at dnata: 238 Reviews | Indeed.com Glassdoor users rated their interview experience at Dnata as 57.1% positive with a difficulty rating score of 2.43 out of 5 (where 5 is the highest level of difficulty). Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Candidates interviewing for Vice President and Software Engineer rated their interviews as the hardest, whereas interviews for Airport Customer Service and Civil Engineer roles were rated as the easiest. 3 round of interview. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". las molestias. I interviewed at Dnata (Manchester, England) in Oct 2022. You can't always predict what they may say, and you also can't always predict how you might feel in response. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. "Overall, my career has progressed a touch slower than I would have liked. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. I would have participated more in external company events. "I understand that your work environment is very collaborative. Other online job site8 %. If it's something that catches me by surprise, I usually ask for clarification. What is the interview process like at Dnata? I was also processed for final interview. Dnata Customer Service Agent Jobs | Glassdoor Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? The process took 3 days. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. It was tedious work, but I knew the result would be worth the time and effort.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. Interview questions were first added on September 15th, 2012. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. My criminal record is clean as is my drivers' abstract. message, contactez-nous l'adresse "I naturally take on a leader and mentor-ship type of role with my co-workers. We completed the project three days ahead of schedule. They agreed and implemented my suggestion. Dnata Customer Service Agent Salaries | Glassdoor Fax:+971 4 3166144, dnata Cargo Our interview questions and answers do not represent any organization, school, or company on our site. Close your answer by asking the interviewer if they would like to see you take a particular course. I interviewed at Dnata in Feb 2023. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". We are sorry for the inconvenience. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. "I have used a variety of team-based messaging applications. ", "Without safety in the workplace, there would be complete chaos. What is top of mind when it comes to filling this role? Anonymous Interview Candidate in Dubai . How to Answer: Why Do You Want to Work Here? We will get enough time to answer the question and no need to be hurry. I submitted my application through email. Privacy Policy Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. I applied online. Sorry I couldn't remember the acronym for one! This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. ", "I try to leave the small, quick tasks for last. Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. You cannot change others, but there is always the option to upgrade yourself! You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Report. Able to work under pressure, and possess good problem-solving and communication skills. I was asked did I google it? I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. This experience has broadened my exposure a huge range of individuals. This question can be a tough one because everyone wants to be liked and considered personable. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Strong support professional with a Bachelor of Business Administration (B.B.A.) ", "I fully understand why a complete background check is required in this field of work. Nous sommes dsols pour la gne occasionne. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Si vous continuez voir ce Vocational or Diploma (12+2 or equivalent) desirable but not required. 3 round of interview. Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. "For the past four years I have been working with ABC, in the private sector. What is the interview process like at dnata? | Indeed.com Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I am looking for a competitive salary in my next position. Excellent time management skills combined with a superior knowledge of the customer service industry . Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Talk to the interviewer about your ability to control pressure in the workplace. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. "I do consider myself to be a creative individual. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. "The bulk of my industry related education has been on the job training. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment?