If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Stock #46257. can discuss the resolution. Immediately I had power to my Axxera. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. I was given a few numbers of service centers and I had to contact them. She agreed to wait till it is safe to drive the coach to get the estimates. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . in fuel costs), then **** will kindly deduct the $2,000. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. Both radios are powered from a 15 amp fuse located in the power center under the bed. Please contact us to verify info, and to check availability as our inventory changes rapidly. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thor motor coach four winds 24 f e350 chassis. Add distilled water only. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. Begin with this one! It has been sitting for a year. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. "I called the retail customer and discussed their frustrations with the jumps/hoops back and forth between ******************** they've experienced with a fuel line concern they are having. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. Then ***** struck, with travel restrictions in place. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). The Border Hookups Hit The Road With A New Song. Rates and amount financed are determined by credit history. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. 2003 Jazz Toy hauler 5k obo Needs work. Can hitch up to 8,000 lbs. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Front radio not working - Thor Forums Have you tried pushing in the "very little" reset button top left? As the smallest motorhome option, camper vans are welcome virtually everywhere. WHO IS RIGHT? Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. Our BIGGEST Class C is HERE!! We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? is not responsible for any misprints, typos, or errors found in our website pages. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. It may be 'out of warranty ', BUT **** SHOULD NOT BE ABLE TO DISREGARD SUCH A HUGE ISSUE THAT IS PRESENT IN NEARLY ALL OF THEIR COACHES. ** Day 2 we tried using the microwave again. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Your actual payments may vary. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. These issues are ongoing, not new. RV Generator Won't Start? Causes & Troubleshooting Tips To Try Working at Thor Motor Coach | Glassdoor It may not display this or other websites correctly. You probably have to pull the radio out to find it. Discover the necessary items to make this an unforgettable adventure! Thor is saying to just patch it. BOTH of which **** has rejected. The only two fuse I found for radio was one in the Ford block marked radio, which was good. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. Plus tax, title and license. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. Mechanic's Assistant: Are you fixing your Chassis yourself? The pivotal combination of large Class A amenities with more power than a typical Class B RV. Your actual payments may vary. Thor Motorcoach Logo linking to Home Page. This just sends them a link to it so they can take a look. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. All payments are with approved credit through dealer lending source. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". The A.C.E. We now have two new estimates, both have been rejected by *************************** and *********************************. This shouldn't be happening. Awning attempts to extend while driving. This is truly a manufacturer defect. You are using an out of date browser. Leaves one to wonder if it was ****'s plan all along to run out the clock. We want the work to be done correctly. As I have stated countless times. The best of Class A amenities and more power than a Class B. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. After changing the engine battery the radio and backup camera will not Our Owners Resource and Owners Guide can help you get the most out of your travels. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. Speakers. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. The issues were filed with **** when the coach was new. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . Prices do not include government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge and any emission testing charge. A Thor representative will be contacting you shortly to review your pictures and come up with an amicable solution. ft. It seems each Thor MC plant wires the radios differently. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. I have a full side slide on my 2016 Thor Ace 30.2. According to the call notes several of his concerns were discussed and further explained. !. 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook 26 gallon black water tank and 31 gallon grey water tank. Step inside and find a 68" jackknife sofa to the right of the entry door. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. This is NOT a new claim. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. we do not have any videos here. My Thor Rize was not properly built. There's a reason why so many choose Thor Motor Coach. We can't thank all the employees of General RV enough for making this experience so unforgettable. There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C Thanks for the replies. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. 1 of 26. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. Thats where the water is coming in, it came that way from the factory. It was amazing! Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. Our {brand} prices are so low, {mfg} won't allow us to display our wholesale price without you requesting it. Wondering if the converter is shot. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. Used 2017 Thor Motor Coach Four Winds 26B Motor Home Class C Fill out this offer form and we'll get back with you as soon as possible. Please see us for a complete list of features and available options! **'s labor charges of $7,500. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. Of course, at our expense. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. As stated previously, we are well aware that the coach is now off warranty. We purchased a new 2019 *********************** **** Motor Coach in May 2019. It was a pleasure dealing with all of you. We have had many, many issues with this coach that were all reported to Thor while the coach was new and under warranty. After changing the engine battery the radio and backup camera will not work. 5 seatbelts. Ill keep taking all suggestions and look a while longer. Class Cs with the beloved luxuries of Mercedes-Benz. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown The keep-alive lead isn't switched at all. We have contacted the customer to investigate the root cause of the concern. This allows the radio to run with the ignition key off. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. All standard features and specifications are subject to change. 1 swinging tv screen. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture. Like most: We went on our first trip this past weekend. bunk bed. This has all been dragging on for far too long. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components.