It depends. For more information, please see our Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Never. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Just follow the simple steps to make the tickets officially yours. Even if you call within 48 hours of your event, you will probably get no help at all. Have mobile tickets and cannot find barcode. I am having trouble "accepting" my Electronic Transfer - Support Otherwise you have until your friend creates an account to cancel the transfer. Yep! If you already have an AXS account, the tickets will be transferred to your account automatically. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Tix originally purchased Spring 2020, was postponed until today 7/31/21. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. If you do not currently have an AXS account you will be instructed to create one during your purchase. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." Tickets Not Showing Up In AXS - StubHub Community Enter the recipients first name, last name and email address, or select from a list of. Your guests will need to create an AXS account to receive tickets. I have a problem with AXS Tickets Are you having issues? Privacy Policy | Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! 2023 Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. AXS App FAQ | Crypto.com Arena Can I have multiple tickets on one phone? After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. After completing the account information, you may buy, sell or manage any seats in your account. Try to contact them on their Twitter account. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). After that, the tickets will be theirs to use with the AXS app. Click the 'Transfer' button and your guest will receive a notification via . It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. When its time for the event, they can open the app to show their tickets on their phone. Otherwise you have until your friend creates an account to cancel the transfer. Tap Tickets Tab (pull down on the screen to refresh if necessary). Overall, disappointing, but fair. When your tickets sell, youll receive an email informing you of the sale. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. To login, use the same email address you used when purchasing your tickets. Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Is there any way to get any assistance? Updated a few days later TL;DR: Call the merchant that issued the tickets. Nope. You also have the option of transferring and listing your tickets for sale prior to the event. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. When its time for the event, they can open the app to show their tickets on their phone. 2021 Vivid Seats Ltd. All rights reserved. Many fans find it best to TRANSFER the seats to their guests prior to the event. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. There has to be some way, right. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Sign into your AXS Account and click Listings. Apparently it is actually AXS? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Youll be able to transfer money to your bank from your account on AXS.com. The Fox Theater Foundation. After the switch, you will enter the email address you use to access the community in order to reset your password. Here's how it works: Click the Transfer button next to the event in your AXS account. How do I accept and access tickets sent through AXS? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Thanks! The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Help us improve this article with your feedback. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Bought ticket and then they weren't available from the seller. All rights reserved. Manage Cookie Preferences After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. I purchased 2 tickets through stubhub January 2020. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Solved: Mobile Tickets Have No Barcodes - StubHub Community Ask the Community Contact Support Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Before following any of the steps below, make sure you download the Official Houston Rockets App! having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. I purchased tickets for a concert back in February. They assured me that the tickets would be transfered once they got ahold of the seller. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Its up to you! Reddit and its partners use cookies and similar technologies to provide you with a better experience. And you're done! You've been successfully subscribed - thanks! A full-service national event ticket marketplace. If your friend already has an AXS account, the tickets will be transferred instantaneously. There is no fee for transferring seats and you are allowed unlimited transfers. Easy! You may also review your transfers and purchase history at AXS.com. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Sorry we couldn't be helpful. Tickets Not Showing Up In AXS Hello! Go into the app, look at the ticket. Sorry we couldn't be helpful. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I was never able to get ahold of SH again. Your Privacy Choices | Select the tickets to transfer and enter the recipient's information. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Privacy Policy. Did you find it helpful? Also, to make it even more . When I sell tickets, do I have to deal with the buyer? Most mobile transfer tickets will not be immediately available. Cookie Notice Yes What is transfer? No. I had flown from TX to NY for this show with my friend. Mobile Ticketing Guide | Houston Rockets - National Basketball Association SOLD TICKETS VIA AXS. AXS Tickets app not working? crashes or has problems? - JustUseApp When fans have tickets they cant use, they list them for other fans to buy. Use of this website signifies your agreement to our. If available, youll see the option to get tickets with AXS Official Resale on the event page. We are changing the way you register and sign-in to the StubHub Community. No. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The game is in 36 hours. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Step 1: Download and Login into MLB Ballpark App. Select the tickets to transfer and enter the recipients information. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Remember, your friends can always transfer tickets back to you. Then your friends can get in with their own phones using the AXS app. It got postponed and now we all cant go. If they already have an AXS account set up the tickets will go in their account automatically. Tix originally purchased Spring 2020, was postponed until today 7/31/21. i assume they will try to get me to receive the tickets using axs again. Your guests will need to create an AXS account to receive tickets. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster AXS FAQs The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. If you already have an AXS account, the tickets will be transferred to your account automatically. Getting tickets in your AXS account : StubHub Customer service all the way to your seat, 2000-2022 StubHub. All Rights Reserved. Copyright AXS handles payment and delivery so buyers and sellers never interact with each other. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Can seats be transferred to someone who doesnt have an AXS account? When listing tickets, you decide how long your listing will be available for others to buy. How far in advance can I access my tickets? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. From everyone at Vivid Seats, we hope you enjoy your event! I followed the directions of creating a AXS account via the email address that they sent me the email. axs allows you to transfer ticket you have bought from within the app. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. How do I accept and access mobile transfer tickets? - SeatGeek When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. StubHub told me to call AXS and let them know this was due to the show being postponed. (*If you can't remember your password, tap. Your tickets will no longer be listed for others to buy. Theyll also need to get the AXS app. On the review page, click the Transfer button to send the tickets. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Here we are. Stubhub assured me my tickets would be available. Solved: Cannot see tickets in AXS App - StubHub Community Upcoming. Sorry we couldn't be helpful. AXS being buggy with the resale tickets : r/Tipper - reddit If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. When will I receive my tickets? - SeatGeek Click the Transfer button next to the event in your AXS account. Why can't I see my tickets in the App? - AXS Help Centre Theyll just have to create an AXS account to claim their tickets. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Anyone have success getting something similar resolved day of show? Danielle is the author of this solution article. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Yep! Tap View to access the barcode and scan in for entry. Use the same email you use on StubHub. Usually there is a waiting period of a few weeks. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Does anyone know how to do it through axs?? Bought tickets for a group? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. On the review page, click the Transfer button to send the tickets. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Click the Sell button next to the event in your AXS Account. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. The game is in 36 hours. You'll then be asked to review the transfer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Show the ticket in the App at the entrance and get them scanned to enter. What are my options here? I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? AXS Mobile ID allows for convenience, flexibility and security. Hey guys, I just joined this group so if this isnt allowed lmk. Terms of Service | They should be able to tell you if the tickets are active. AXS Mobile ID allows you to manage . The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Its up to the promoter, artist, or team if you can sell tickets or not. If your friend already has an AXS account, the tickets will be transferred instantaneously. AXS Mobile ID FAQ - Las Vegas Aces A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. The tickets will be delivered to the buyer automatically. and need to send them to a friend, transfer the tickets through your AXS account. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Select the tickets to transfer and enter the recipient's information. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. I tried calling axs.nobody was home. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. i will not book anything on stub hub as a result. When I buy tickets, do I have to deal with the seller? It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Browse your upcoming events and tap the ticket icon for the game or event you would. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. AXS Mobile ID - FAQ - Fox Theater All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. There is no fee for transferring seats and you are allowed unlimited transfers. AXS handles payment and delivery so buyers and sellers never interact with each other. [deleted] 1 yr. ago. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Use of this website signifies your agreement to our. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Tickets Seat numbers it lists 13-16 ? I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Ability to transfer and/or sell tickets varies by show and is subject to change. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You may also review your transfers and purchase history at AXS.com. I can't see my tickets in the AXS app - AXS Help Centre I had read on other threads that sometimes the tickets don't transfer until the day of the event. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Show the ticket in the App at the entrance and get them scanned to enter. Now we just want to get rid of them ugh. Have been on hold 3+ hrs. SOLD TICKETS VIA AXS MoneySavingExpert Forum