Please click on the relevant competition in the list below, so that you can access the corresponding contact form. UEFA works to promote, protect and develop European football . hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB I cant be the only person in this position, hence Im posting this question on the Forum. We will work with our partners at UEFA to provide further clarity on the revised terms and conditions and update members shortly. There will then be a second return phase once the full match schedule for next summer has been confirmed. Always Active. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. stream 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. How long does the refund process take? Enables clubs and referees to administer their day to day activities Just for peace of mind, then go into your ticket application to see that the change to your email address has been carried over. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. To find your 'Personal Details' page, click on your name at the top right of this page. %PDF-1.7 endobj This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. Unfortunately not, no. % No. %PDF-1.6 % Regulations means, without limitation, the terms of the following: Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. 11 czerwca 2022 . Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. 0 Q. It is now possible to change the names of Ticket Holders on all purchased tickets. Only lead applicants will receive a copy of UEFA's email. For U.S. If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. % Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. It is now possible to change the names of Ticket Holders on all purchased tickets. Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. Whole Game. Q. 1 0 obj xJ1Lf'MRhwM Ji*?f'Y dr<=I:9{@1;Rf+pt5#9[$FhJxiYu(Y}MCiFQL:'ebI!>?Qs(Vm# WMYA>!\sV>==Zi5"ws3W{U5^H&sFdBSLTi1q t Last name. The England Supporters Travel Club does have my new address. First name. Portal. address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and Please refer to these Frequently Asked Questions. On matchday, remember to bring your . <> % Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. No. endstream endobj 1177 0 obj <. <> We are aware of the issues being raised by supporters regarding these changes. During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. %%EOF UEFA EURO 2020 will kick off on 11 June 2021, with matches scheduled to be played across 12 host venues around Europe. Your FIFA ticketing account includes important information related to your ticket application(s). As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. <> Further information will be published later in the year regarding application windows for returned tickets. ldbEXRGXW#kLo+)T*2iSM* Transfer tickets to your guests using the TRANSFER button in the app. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). uefa change ticketing email address. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. Get all the latest football news sent directly to your inbox, UEFA's EURO 2020 ticket return portal is now open, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham. However, consistent with earlier communication and . Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? %PDF-1.7 UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. Can I transfer two to my mates phone or only 1 to another person? Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. The original payment card has expired or changed since I paid for my tickets, how do I amend these? This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. endstream endobj startxref <> Q. Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update. Some members have reported that they only have the option to keep all tickets or cancel all tickets. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club It is against membership rules to transfer England match tickets to other members or non-members. Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. On the next page, click on 'My account e.g. Moreover, please make sure that. The 2018-2020 membership closed in December 2019. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. endobj How can I change the email address of my FIFA Ticketing account? xs*[=yHPF" Head to our new page for all things England Supporters Travel Club. If you no longer have access to the email address associated with your ticket purchase, you will need to contact us to request an email address change. Refunds can only be made back onto the original payment card. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. June 2, 2022. buon compleanno in dialetto napoletano . Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. 3 0 obj Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. 3 0 obj Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> Click Here. Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. This takes you to a page where you can edit your email address. endstream The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? Your email address Your message / question Please enter the details of your request. If you have changed bank accounts entirely and no longer have access to any of the bank or card details you provided UEFA with you will need to contact them directly using the form below and a copy of your order number. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Does anyone know how you can change this? Download your tickets (available no later than five days before matchday). I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets.